ABOUT YOU Recensioni 1.200

I ordered a pair of shoes that were on sale, and everything seemed fine at first. However, just two days later, I received an email informing me that they were actually sold out. What makes this even more frustrating is that on the same day I placed my order, I had found the exact same pair for a great price on another website. I deliberately chose to purchase from you instead, trusting that my order would be fulfilled without any issues.

Now, not only has my order been canceled, but the shoes are also no longer available on either website. I’ve completely missed the opportunity to buy them elsewhere because I relied on your store. This situation feels very disappointing and avoidable, and it reflects poorly on your customer service and inventory management.

My experience with About You has been unacceptable. They completely failed to arrange a basic return, hiding behind their third-party courier, ACS Courier, who were impossible to reach. Despite repeated efforts on my side, no collection was scheduled. Instead of taking ownership, About You shifted the responsibility onto me—effectively asking the customer to fix their own broken process. This reflects a serious lack of accountability, poor customer service, and inadequate control over their logistics partners. If a company cannot manage something as fundamental as returns, it raises serious concerns about their overall operations. I will not be using their services again.

punctuality in delivery time, reliability and good prices

Foarte frumoasă

Μεγαλη ποικιλια

Ποικιλία, ευκολία πληρωμής, σχετικά γρήγορη εξυπηρέτηση.

Great delivery experience from ABOUT YOU. My order arrived on time, well packaged, and in excellent condition. The tracking updates were clear, and the whole process was smooth from checkout to delivery. Very satisfied and would order again.

Παρόλο που η παραγγελία καθυστέρησε λόγω ημερών μπήκε στη διαδικασία να ζητήσει συγγνώμη και μου δόθηκε μια προσφορά σε επόμενη αγορά

Γρήγορη αποστολή σωστό προϊόν καλά συσκευασμένο και είχε μέσα ακόμα και την απόδειξη σε περίπτωση που ήθελα να κάνω επιστροφή θα το προτιμούσα ξανά χίλιες φορές

Everything did it well. We took exactly what we order. The product was Arena Cobra ultra swipe mirror. Easy to order from the site of about you.

Variety of products in decent prices! Excellent delivery and service!

Delivery service. Very good products.

Ευχαριστω πολυ Όλα τελεια

Good service, reliable, nice products and nice packaging

Very good quality and very fast transportation!!!!

Για εμάς που ζούμε σε νησιά είναι πολύ σημαντική η ακρίβεια των παραγγελιών-παραλαβών. Στο περιθώριο παράδοσης που έδωσαν ήταν και δύο μέρες πριν. Το προιόν άψογο, η όλη ενημέρωση επίσης. Συγχαρητήρια !!!

Τέλειο προϊόν,γρήγορη παράδοση!