We visited Ableworld at Wigan in order to look for a mobility scooter for my husband, we were welcomed by Peter the sales person who was very patient and friendly, offering all the information about t... Leggi di più
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staff are always a pleasure and wanting to help in any way possible. Our dog chewed our charging cable and they were very efficient at finding a replacement. Our initial purchase was also easy and we... Leggi di più
L'azienda ha risposto
A great shop for all your mobility needs. So far Ableworld has never failed me, from stair lifts, mobility scooters to mobility appliances. There are great prices too and offers that are more competit... Leggi di più
L'azienda ha risposto
Sold my Dad a mobility scooter at £2000, he only uses it in the house and that is just to go to the bathroom or bed. Still under warranty, multiple issues with it, latest being the handle part sheere... Leggi di più
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Dettagli dell'azienda
Informazioni su Ableworld
Scritti dall'azienda
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Informazioni di contatto
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, Regno Unito
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4,5
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Professionalism and Know-How
Neither Jeff nor Dean batted an eyelid when I, my partner and my 6ft 4" mobility restricted dad rocked up without an appointment in their Southampton store in urgent need of a wheelchair. Within the hour we had a folding model which comfortably accommodated my dad's height and fitted in the back of our car. As a carer, I am more used to anticipating problems nowadays so professionalism and know-how are appreciated.
20 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi Dominique, Thank you very much for sharing your experience with us. We’re so pleased to hear that Jeff and Dean were able to assist you, your partner, and your dad so promptly and effectively during your visit.
We understand how important it is to find the right solution quickly, especially in urgent situations, so it’s great to know their professionalism and expertise made a positive difference. Ensuring comfort, suitability, and convenience.
We really appreciate your kind feedback and are glad we could help when you needed it most. We hope to welcome you back again in the future.
Take Care,
Ableworld
Recently had need for a new mobility…
Recently had need for a new mobility trolley for my sister. Popped into our local Ableworld in Shrewsbury knowing very little about what we needed. The expert assistant manager Mark took excellent care and concern in finding out what out needs exactly were, and finding us the right low weight trolley for my sisters needs. they even took our old broken and dilapidated trolley for scrapping. We are all very happy with the new purchase and look forward to dealing with them in the near future.
6 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi William, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Mark was able to support you and your sister in finding the right mobility trolley, and that you felt well looked after throughout your visit.
Providing helpful, caring, and knowledgeable service is something we always strive for, so it’s wonderful to know this made a difference. We’re also pleased we could assist with responsibly taking away your old trolley.
We truly appreciate your feedback and look forward to welcoming you back again in the future.
Take Care,
Ableworld
Able world wigan
Wigan staff Peter and Julie today was so invested in getting it right for my brother to suit his disability and to get the best out of a bed. The service from start to finish was absolutely first class.
It was a unique service that has been missing in today's experience shopping. Great knowledge and happiness, fun and care. Thank you to you both, all needs sorted and in a perfect time . Couldn’t do enough. Great experience x
9 aprile 2026
Non scritta su invito
Risposta di Ableworld
Hi Pauline, thank you so much for your wonderful review. We’re absolutely delighted to hear that Peter and Julie provided such attentive, knowledgeable, and caring service while helping your brother find the right solution. It means a great deal to us that you felt supported every step of the way and that the experience stood out as something special.
We’ll be sure to pass on your kind words to them, they’ll be thrilled to know they made such a positive difference. We’re so pleased everything was sorted to your satisfaction and in good time.
Take care,
Ableworld
I always get treated with respect…
I always get treated with respect that's why I go back to the same shop every time
4 aprile 2026
Non scritta su invito
Risposta di Ableworld
Hi, thank you so much for your kind words! We’re delighted to hear that you feel respected every time you visit, that’s exactly the experience we strive to provide. Your continued support means a lot to us, and we look forward to welcoming you back again soon.
Take Care,
Ableworld
Good website. Easy to order 100%
Easy website to navigate and order. Received item quickly and kept up to date all the way through the process. A*
27 marzo 2026
Risposta di Ableworld
Hi, thank you for your kind feedback! We're so pleased to hear that you found the website easy to navigate and that your order arrived quickly. It's great to know you felt well-informed throughout the process. We really appreciate your support and hope to assist you again in the future.
Take care,
Ableworld
Peter and Julie
I was served by peter and Julie i was amazed with their service and knowledge of their products and was able to have a great laugh with them
1 aprile 2026
Non scritta su invito
Risposta di Ableworld
Hi Fred, thank you so much for your kind review! We’re delighted to hear that Peter and Julie provided such excellent service and that you enjoyed your visit with us. We’ll be sure to pass along your lovely feedback to them.
Take Care,
Ableworld
Very good product and clear lines of…
Very good product and clear lines of communication made the whole buying experience a positive one. Thank you.
21 marzo 2026
Risposta di Ableworld
Hi David, thank you for your kind review.
We’re delighted to hear that you’re pleased with your product and that our communication helped make your buying experience a positive one.
We really appreciate your feedback and hope to assist you again in the future.
Take care,
Ableworld
Sorry my review is late
Sorry my review is late , I bought a recliner leather chair in Feb , I can’t fault the chair I love it so much thf only thing is I feel the arms are a bit low and the remote needs somewhere u can hang it on , another great sale by Peter and Julie they are amazing , I’ve not given them 5 stars this time cause of the delivery service , the 2 men what came never showed me how to use it or let me try it out they were more bothered about wanting to go for their lunch , they just didn’t seem interested one bit in what they were doing
11 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Thank you for taking the time to share your review, we truly value your feedback.
We’re delighted to hear how much you’re enjoying your recliner chair, and that Peter and Julie delivered another excellent experience in store. We’ll be sure to pass on your kind words to them.
We also appreciate your comments about the chair’s design, particularly regarding the arm height and remote control storage. Feedback like this is incredibly valuable and will be shared with our team. Many of our chairs include a side pocket or a loop under the arm to help keep the remote secure, and your input helps us continue to improve.
That said, we’re very sorry to hear about your delivery experience. This is not the standard of service we aim to provide, and we completely understand how disappointing it must have been not to receive a proper demonstration or support on the day. Your feedback will be passed on to our delivery team so we can address and improve this moving forward.
If you would still like any guidance on using your chair, please don’t hesitate to get in touch, we’d be more than happy to help. You can email us at support@ableworld.co.uk
Thank you again for your honest feedback.
Take care,
Ableworld
Went to view a mobility scooter to hire and …
Ok went to look at a scooter that was available to hire over Easter so the wife could join me out and about as at the moment her mobility is severely limited and she ends up waiting for me in the car so I end up not seeing things that I want to see hence the wish to hire a scooter due to wanting to visit beamish museum. That’s the background of the visit that I hope will help explain the review. Quality of life for us both not just the wife was going downhill and I really didn’t want to get to Beamish for her to say no she doesn’t want to hire a scooter as she has been fighting against the idea of using one for at least 2 years. We were looked after and I mean LOOKED AFTER by Andrea and Julie. We were introduced to and the she had a test drive of the scooter that was for hire and the penny finally dropped that a scooter at this moment is a requirement. So at this point it’s now turning to buy not hire. So now Andrea and Julie are helping with their knowledge of what suits our requirements out of a very good selection of choice and she has a drive of a few others that are for sale not hire. It’s at this point the Mrs has a bit of a moment at the realization that she can’t go on fighting against her needs and that a mobility aid such as a scooter is a requirement to improve both of our quality of life. Due to this moment they sat her down and sorted her out and made her a cup of tea reassured her and and gave her time to compose herself. She is now the proud owner of a scooter and i know that’s going to to make a dramatic difference to us getting out and about. So thank you Andrea and Julie for your help your compassion and your understanding and support today
29 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi Fred, thank you so much for taking the time to share your experience with us. It truly means a lot to hear how your visit made such a positive difference during what sounds like a very important and emotional decision for you both.
We’re especially pleased to hear that Andrea and Julie were able to support you with care, understanding, and patience throughout the process. Moments like the one you described can be challenging, and we’re glad they were there to provide reassurance and a comfortable environment while helping you find the right solution.
It’s wonderful to know that your wife is now feeling more confident and that the scooter will help you both enjoy more time out together, especially with your upcoming plans. Improving quality of life is exactly what we strive for, and your story is a powerful reminder of why we do what we do.
We’ll be sure to pass on your kind words to Andrea and Julie, they’ll be delighted to hear them.
Wishing you both many happy outings ahead.
Take Care,
Ableworld
Julie and Peter are stars.
We've been trying to get a recliner armchair that would fulfil my needs for a while and actually bought a Lazyboy suite that was supposed to be chiropractor recommended but was eventually just making things worse. We went into Ableworld in Wigan hoping they could help and they were marvellous, within minutes Julie had found the perfect match for my back support. All the differing positions of what I needed moved independently supporting me in all the right areas, the colour we wanted wasn't in stock and they said it would take 2 weeks to be delivered. 1 week later they rang to say it was ready. the chair was delivered yesterday and it is magnificent. Fits me like a glove.
Julie and Peter couldn't have done more for us. While Julie was showing me different chairs and discovering what I really needed, Peter was busy phoning people to get the chair on order and get one on the way as soon as possible. They really helped to make us feel welcome and showed how the main point of focus was to fulfil our needs.
18 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi Paul, thank you for sharing such a wonderful review of your experience with us. We’re delighted to hear that, after some frustration trying to find the right recliner, our team in Wigan were able to help you find the perfect chair to meet your needs.
It’s fantastic to know that Julie took the time to understand exactly what support you required and guided you to a chair that provides the comfort and positioning you were looking for. We’re equally pleased that Peter could assist in getting everything arranged quickly, and that your chair arrived even sooner than expected.
Hearing that the chair is such a great fit and already making a positive difference is exactly what we aim for. Providing the right solution and ensuring our customers feel welcomed and supported throughout the process is incredibly important to us.
We’ll be sure to pass your kind words on to Julie and Peter, they’ll be thrilled to hear your feedback.
Take Care,
Ableworld
There was a problem with the delivery…
There was a problem with the delivery and as I needed the item fairly urgently I had to cancel the order and had my money returned
20 marzo 2026
Risposta di Ableworld
Dear Mr Mcknight
Firstly, thank you for your review. We’re very sorry to hear that your experience resulted in a 1-star rating.
After speaking with our Internet Sales Manager, we can confirm that some online orders were delayed due to operational changes following the merger of Royal Mail and Parcel Force. While both brands continue to operate separately from a customer perspective, they now share a unified infrastructure. Unfortunately, the timing of your order meant it was affected by these disruptions.
We sincerely apologise for the inconvenience caused and understand your frustration. We are actively working to ensure our delivery processes remain reliable and timely moving forward, and we hope to provide you with a much improved experience in the future.
We truly value all feedback, both positive and constructive, as it helps us improve and continue delivering the best possible service to our customers.
Take Care,
Ableworld
We were attended to by Peter and Julie…
We were attended to by Peter and Julie and they couldn’t do enough for us. Very friendly and courteous and very chatty. Made us feel welcome. Would certainly recommend them to people and would go back there again. Thank you to them both. X
27 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi Christine, thank you so much for your kind review. We’re delighted to hear that Peter and Julie made you feel so welcome and provided such friendly and attentive service during your visit.
Creating a warm and supportive environment for our customers is something we take great pride in, so it’s wonderful to know this came across in your experience.
We truly appreciate your recommendation and look forward to welcoming you back in the future.
Take Care,
Ableworld
Excellent Customer Service
My walker had a broken seat that made it unsafe. Unsure if it could be fixed/replaced it, Lloyd preserved with it and manage to get the old one off and replace it with a spare they had in store. We have had previous help and never make us feel like a burden, always providing help where they can cheerfully. Very grateful it was able to be fixed while in store as I rely on my walker. Fantastic customer service as always.
27 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi Elizabeth, thank you so much for your kind words and for sharing your experience with us. We’re really pleased to hear that Lloyd was able to repair your walker.
We understand how important mobility aids are in day-to-day life, so it’s great to know the issue could be resolved quickly while you were in store. It’s also lovely to hear that you’ve consistently felt supported and welcomed by our team, we always aim to provide helpful, friendly service and never want anyone to feel like a burden.
We’ll be sure to pass your feedback on to Lloyd, who will be delighted to know the difference his help made.
Take Care,
Ableworld
Fabulous Sevice from Wigan branch
Absolutely outstanding service from Peter and Julie at the Wigan branch. Really helpful and efficient when purchasing a wheelchair, which we are very pleased with. Would definitely recommend, thank you
24 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi Suzanne, thank you so much for your kind words! We’re delighted to hear that you had such a positive experience at our Wigan branch. Peter and Julie will be thrilled to know their helpful and efficient service made a difference while choosing your wheelchair.
We truly appreciate your recommendation. We look forward to assisting you again in the future.
Take Care,
Ableworld
Great knowledgeable service
Went into the wigan store looking for a wheeled walker as I'm quite unstable when walking outdoors. Julie helped me choose the right one and demonstrated how to use it. She then showed me a cushion for my recliner chair which is so comfortable and taken away the pain in my lower back when I sit. Peter and Julie where very friendly and engaging and we had a lovely chat and shared stories. I am so pleased with my purchases and the service. No hard selling or pressure to buy other things. Very knowledgeable too.Julie even put the walker into my car for me. I will be back if I need anything and recommend anyone to go there should they need help with mobility aids.
24 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi sue, thank you so much for your kind review. We’re delighted to hear that Julie was able to help you find the right wheeled walker and that her demonstration made you feel more confident using it.
We’ll be sure to pass on your lovely comments to both Julie and Peter. Your feedback truly means a lot and we look forward to welcoming you back should you need anything in the future.
Take Care,
Ableworld
Amazing service!!!!
A huge thank you to Julie and Peter at Ableworld Wigan. Julie was very welcoming the moment my daughter and I stepped into the shop and both of them were brilliant helping me out with a set of crutches I was after.
Amazing customer service - I can absolutely recommend them and will definitely use them in the future if we need other mobility aids
17 febbraio 2026
Non scritta su invito
Risposta di Ableworld
Hi, thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that Julie and Peter provided such a warm welcome and were able to assist you in finding the right crutches. Delivering helpful and friendly service is something we take great pride in, so it’s wonderful to know they made your visit a positive one.
We truly appreciate your recommendation and look forward to supporting you again in the future should you need any further mobility aids.
Take Care,
Ableworld
Fast delivery and well packaged
Fast delivery and well packaged. Easy to use heated lap blanket. Warms up quickly.
6 marzo 2026
Risposta di Ableworld
Hi, thank you for your feedback! We’re really pleased to hear that your order arrived quickly and was well packaged. It’s great to know you’re finding the heated lap blanket easy to use and that it warms up quickly. We truly appreciate you taking the time to share your experience.
Take Care,
Ableworld
Took numerous attempts to get…
Took numerous attempts to get registered on line before being able to place order. Order arrived promptly and fitted quite easily.
5 marzo 2026
Risposta di Ableworld
Dear Lizzie
Thank you for taking the time to share your review. We truly value all feedback, both positive and negative, as it helps us continue to improve as a company.
We appreciate you highlighting the difficulties you experienced during the registration process prior to placing your order. We have passed this on to our marketing team, who are now working to simplify and improve the process.
We’re also very pleased to hear that your order arrived promptly and was easy to fit.
If there’s anything more we can assist you with, please don’t hesitate to get in touch by emailing support@ableworld.co.uk and a member of our customer relations team will be happy to help.
Take Care,
Ableworld
staff very knowledgeable of products we…
staff very knowledgeable of products we wanted a lightweight transit wheelchair for my mother the very nice lady at the store here in Blackpool was fantastic got a chair i could pick up and which was comfortable for mum she showed me how to fold it down the service was first class would highly recommend staff and store plus the price was reasonable too very pleased
20 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi Jeanette, thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that our team in Blackpool was able to help you find the perfect lightweight transit wheelchair for your mother.
Your recommendation means a lot to us, and we’re pleased you felt the service and pricing met your expectations. We’ll be sure to pass your lovely feedback on to the team.
Take Care,
Ableworld
Very good advice when buying rollator
Very good advice when buying rollator. Friendly people - Stuart and Nigel. Good atmosphere in store. Very patient with other customers.
16 marzo 2026
Non scritta su invito
Risposta di Ableworld
Hi Ray, thank you for your kind feedback! We're really pleased to hear that you found the advice helpful when choosing your rollator. It's great to know that Stuart and Nigel made your experience enjoyable and that the welcoming atmosphere in store stood out.
We always aim to provide patient, friendly service to every customer, so your comments mean a lot to us.
Take Care,
Ableworld
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