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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was recommended Harry by a friend to do my windows. I was very impressed with the job he completed! Would recommend!

Valutata 5 stelle su 5

Had my windows cleaned for the first time by Sid at Abacus and he did a fantastic job! His work was to a very high standard, he was polite, friendly and helpful and he came across as genuinely wanting... Leggi di più

Valutata 5 stelle su 5

Had my windows cleaned inside and outside plus a gutters clearance. Perfect job carried out by Jayden. He explained exactly what he was going to do before hand and roughly how long it would take. A lo... Leggi di più

Valutata 5 stelle su 5

Had Callum from Abacus clean my windows and clear my gutters to a excellent standard, he was very friendly and explained the process in full . What I found most pleasing was that Callum spent th... Leggi di più

4,6

Eccellente

TrustScore 4.5 su 5

161 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Low quality clean and even lower customer service

They kept missing a window on their visit, when I told them about it, they said they would make sure it’s cleaned the next time. The next time, it wasn’t cleaned again, when I addressed this to them they said it was black mould so it would need a more intense clean they can’t achieve with their high tech window cleaning gear. However, a wet paper towel cleaned it just fine. They were quite rude about my unhappiness with their cleaning quality, and refused to come back, so I had to resort to sending them video evidence of how effective a wet paper towel was at cleaning this supposed black mould that required intense cleaning, they then begrudgingly agreed to return, and when they did return, still didn’t clean it properly. So, I asked to cancel their services as I was not happy with the cleaning quality and the rude customer service, they demanded I pay them in full for their last insufficient clean, I paid just to get rid of them.

1 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Professional service

We recently had our windows and gutters cleaned by abacus, after trying out a few companies we finally found a professional reliable window cleaner who does a fantastic job, thanks to Tom and his partner who done a very professional job, a credit to the company, recommended to our family and friends.

11 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

First effort was poor, didn't turn up for second

First effort was poor, cleaner was rushed and had to come back and do them again, after which they were tolerable. Six weeks later, cleaner didn't turn up on day scheduled, Friday, I put this down to rain. Week later they chased me for payment. I told them they had not come. They said they came on Wednesday. They didn't, I work from home. I was also staring through a dirty window. Then they implied I owed them something by saying they'd "wipe off the debt".

30 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Customer service and communication distinctly lacking.

Window cleaning ok in terms of quality.

Service was cancelled by Abacus without consultation when the team were asked to request permission to park on my private driveway. The house was occupied but basic courtesy not attempted and poor attitude displayed. Contact with Abacus later revealed this uninformed cancellation and no attempt to ameliorate.

My new window cleaners provide a better overall quality of clean so a blessing in disguise.

1 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Stop sending me unsolicited junk mail

Stop sending me unsolicited junk mail. It's 2022, if I want a window cleaner the I'll open a web browser and use a search engine to find one. Why on earth are you using cutting down trees to post glossy adverts through my door which go straight in the bin.

14 marzo 2022
Non scritta su invito

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