My initial aligner plan was with Bitesoft and half way through the company changed hands. The process has been easy and smooth, using the scan box for fortnightly check ins, however the response from... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I honestly couldn’t be happier with my experience with Bitesoft! The entire process was incredible from start to finish, and in just 4 months, my teeth have been transformed. The aligners were easy to... Leggi di più
Smooth 10-month treatment (Dec 2025 – Oct 2026). All deliveries and check-ins were handled via mail and email and the app. Clear instructions, responsive customer support, and really good final result... Leggi di più
At less than half the price quoted by others it was a no brainer. Having the involvement of a dentist and dental monitoring was great. I liked the dentist alto referred me to so much that I’ve actuall... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto, brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way. Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes. Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.
Informazioni di contatto
2/9 Lomandra Place, 4573, Coolum Beach, Australia
- 07 5400 2096
- info@aalto.care
- aalto.care
4,7
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 71% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great service
29 giugno 2026
Non scritta su invito
Risposta di Aalto
Thanks so much, Michael! 😊
Glad you had a great experience with us, appreciate you taking the time to leave this.
Highly recommended
My experience has been amazing with Aalto, great communication and amazing results i am very happy with the results so far. A few more aligners to go and they will be completed!
I definitely recommend this company to anyone wanting to get straighter teeth or just fix their smile in general.
28 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you Emily! 🙌
So happy to hear the communication and results have been on point, you're almost at the finish line!
Can't wait to hear how the final result turns out.
Extremely pleased with my experience so…
Extremely pleased with my experience so far! I just completed 4 months of aligners. The process was very smooth starting out with the at home kit, aligners arrived quickly, and you receive a prompt response from the dentist after submitting the scans each fortnight. The end result matched the treatment outcome I was expecting, however there were still a few tweaks I wanted to make. I reached out to the team and they reviewed my case and referred me to a clinic to take some scans and have the required IPR so that there was more room to rotate one of my teeth. Best of all I didn't have to pay for the IPR or refinement aligners, as Bitesoft covered those.
The partner clinic who did the IPR was great, and they seem to have a good relationship with bitesoft as they were very comprehensive with their explanation of my treatment moving forward.
I previously straightened my teeth with another company years ago, but they shifted back after not wearing my retainers consistently. My experience with bitesoft has been 100X better than the previous company I used, and others I have consulted with.
27 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you for such a detailed review, Casey! 😊
Really glad the whole journey, from the at-home kit to the fortnightly scan reviews, has been smooth, and that our team could sort out the extra rotation with the free IPR and refinement aligners. Great to hear the partner clinic took good care of you too.
Thrilled we could give you a better experience this time around!
Had a lovely experience
Had a lovely experience, the team was very helpful and never left any of my questions unanswered, would highly recommend!!
26 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you Caitlyn! 😊
So glad the team could answer all your questions along the way, we really appreciate the recommendation!
Great remote care
I have had a really good experience. The whole process has been really easy, from the initial impressions, to the in clinic appointments and at home scans. I am on my final stages now, just a refinement for one tooth that didn’t quite make it to the finish line. I’ve always been answered promptly if I have any questions by email from the team but also on the dental monitoring app. Everyone has been very professional and friendly. I would certainly recommend Aalto if you’ve been thinking about straightening your teeth. I wish I did it sooner! I am in NZ and there have been no logistical issues for me, even got a clinic which wasn’t too far away from where I live. Overall very convenient and easy experience :)
25 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you so much for this, Islah! 🌟
Really glad every step, impressions, clinic visits, home scans, and now the refinement, has felt smooth and well supported. Great to hear NZ logistics worked out easily too.
Almost at the finish line, exciting times ahead!
Experience with aalto dentist in Burleigh Waters
Friendly staff, quick and efficient at helping correct my crooked tooth.
Dealing with the dentist in Burleigh Waters was easy.
1 giugno 2026
Non scritta su invito
Risposta di Aalto
Thanks Lisa! 😊
Glad the Burleigh Waters clinic made things quick and easy, appreciate you sharing your experience!
fantastic service and care throughout…
fantastic service and care throughout my entire treatment plan. Aalto bridges the gap for everyday Aussies, when it comes to perfecting your smile! Particularly those in rural and remote areas, bringing dental excellence and technology literally to your front doorstep. I would highly recommend this company if your considering starting your own journey, to a brighter more confident smile.
25 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you Catherine, what a lovely way to put it! 🙌
Making dental care more accessible, especially for those in rural and remote areas, is exactly what we're here for. So glad your journey to a brighter smile has been a great one, thanks for recommending us!
Risposta di Aalto
Thank you so much for this, Imogen! 😊
We're really glad the whole process felt simple and straightforward for you, that's exactly the kind of experience we want every patient to have on their way to a straighter smile.
We appreciate you taking the time to leave us a review, and we're so happy to have been part of your journey!
Risposta di Aalto
Thank you so much, Amanda! 😊
We're really glad the whole process was easy to manage from home and went smoothly without a hitch, that's exactly the kind of experience we aim to give every patient.
Thanks for taking the time to share this, it means a lot to our team!
Great customer service👌🏾 I would…
Great customer service👌🏾 I would definitely recommend it! They are great and results are even better😁
15 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you so much, Michele! 😁
We're thrilled to hear the customer service stood out and that you're loving the results even more. Knowing you'd recommend us to others is the biggest compliment we could ask for, thank you for being part of the Aalto family!
Good service
Good service, good responsiveness. Finished aligners and now moving into refinement aligner phase
20 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you for sharing this! 😊
We're really glad the service and responsiveness have been on point throughout your treatment. Congrats on finishing your aligners, that's such a big milestone, and we're excited to support you through the refinement phase to get everything just right.
At home treatment with the treatment…
At home treatment with the treatment box was so handy! Just upload the scan once a fortnight for the dentist to review. Communication was easy, and at the end you really do see the difference
31 ottobre 2025
Non scritta su invito
Risposta di Aalto
Thank you so much, Cassie! 😊
We're so glad the at-home treatment box made things convenient, and that uploading your fortnightly scans for the dentist to review felt so simple.
Hearing that communication was easy and that you can really see the difference in your results makes us so happy, that's exactly what we love to hear!
Going through Aalto to straighten my teeth was the best decision.
The whole process from start to finish was easy, scanning from home is easy to do and not as stressful as having to go in clinic.
Communication from the staff at Aalto has been quick and they have been lovely.
Definitely recommend.
19 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you for such a lovely review, Renae! 🌟
We're really glad the whole process, from scanning at home to staying in touch with our team, felt easy and stress-free compared to the traditional in-clinic route. Knowing our staff made the experience feel quick and pleasant means a lot to us.
Thank you for recommending Aalto to others!
Only have positive things to say about…
Only have positive things to say about Bitesoft (Aalto).
Customer service team a joy to deal with. Peter
17 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you so much, Peter! 😊
We're really happy to hear our customer service team made such a positive impression on your experience. Comments like this genuinely make our day, thank you for taking the time to share it!
I'm really glad ...
I'm really glad I chose this team for my smile journey. Emma was incredibly helpful throughout the process and made everything feel easy and straightforward. She was always there to answer questions and offer support when needed. Overall, it's been a great experience, and I'd definitely recommend them to anyone looking to improve their smile!! Thank you!!
18 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you so much for this wonderful review, Sammy! 😊
We're so glad Emma was able to make your smile journey feel easy and stress-free every step of the way, and that she was always there when you needed answers or support. We'll be sure to pass along your kind words to her, it will mean the world.
Thank you for trusting us with your smile and for recommending us to others!
Aligners worked perfectly
I’ve been using this company for the past 3 years with Aligners and retainers. My teeth are perfect now.
Worked really well!
Only down side is there has been some confusion over my retainers but it’s always sorted promptly.
18 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you so much for sticking with us for the past 3 years, Caitlin! 🌟
We're thrilled to hear your aligners and retainers have worked so well and that your teeth are exactly where you wanted them. We're sorry for any mix-ups along the way with your retainers, but glad our team has always been able to sort things out promptly for you.
Thank you for your continued trust in us!
Risposta di Aalto
Thank you so much, Jade! ☺️
Great communication at every step is exactly what we strive for, so this means a lot to hear.
Thanks for taking the time to share your experience with us!
Super responsive and supportive…
Super responsive and supportive service. Amazing plan and easy to follow in the comfort of your own home. Got to straighten my teeth at a low cost :)
17 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you so much, Shanya! 😊
We're really glad the plan felt easy to follow from the comfort of your own home, and that our team's responsiveness and support made the whole journey feel smooth. Getting a straighter smile without breaking the bank is exactly what we're here for.
Thanks for sharing your experience!
great customer service and good results
great customer service and good results
16 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you so much, Jasmine! 😊
We're really glad our customer service and your results have both hit the mark. Comments like this make our day, thank you for taking the time to share it!
I’m very happy with the service and…
I’m very happy with the service and professionalism that Aalto has provided so far. I’m excited to see the final results. Highly recommend.
14 giugno 2026
Non scritta su invito
Risposta di Aalto
Thank you so much, Tam! 🌟
We're really glad the service and professionalism have stood out for you so far, and we're just as excited for you to see the final results.
Thank you for the recommendation, it truly means a lot to our team!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.