99 Bikes - Prospect Recensioni 61

the service is always great at prospect SA
helpful and always cheerful staff
when you put the bike in for a service everything is explained and
all concerns taken into account

Really easy to purchase from the website, check which local store had my part, and arrange to collect it from there. Got a friendly phone call to let me know when it was ready for collection.

Quick and easy. Good service. Bike was nicely assembled and tuned.

CRUZEE BALANCE BIKE Easy order, prompt availability & great service. Awesome little bike. Thank you

Great product. Delivered quickly. No fuss.

Extremely efficient in delivery, just order the day before, it is ready the next morning for collection at Prospect.
The staff are helpful and friendly.
Thank you

Daniel provides a top class customer service, hes very good on what he does, and very helpful on choosing the best bike for you, keep up the good work and thank you for your help :D

Amazing service from 99 Bikes at Prospect as always. Super helpful and knowledgeable, nothing is too much trouble.

Thank you to all the staff at Prospect SA store. You were all very helpful in checking out my poor old bike and selecting a new bike for me. Thanks for passing the old bike along to The Bike Kitchen. A good result.

Everyone I dealt with was very helpful. Great knowledge and very thorough on assembly and delivery. Plus I love the new storm 4!! Will definitely be buying all my accessories and doing my maintenance with them!

Great sale experience by Lachlan that was destroyed by no follow up re delivery time.
Called and the staff member who answered my call should not be customer facing as he had little interest and hung up on me. Called back. Spoke to manager Steve who was embarrassed and very proactive when I asked for a refund. He called back and offered a couple of options including some upgrades at his cost, and turned this sale back into a 4 out of 5. Phone staff need some coaching and I am sure will receive ...or a different job! Well done Lachlan and Steve though and will come back now. Dale

The expert advise I received from James allowed me to make an informed decision about the model of MTB that best suited my riding style and goals.

Great service from Axl - thank you.
I love my bike 🚲

Always a great place to get your bike bits!

Purchased a Buzzrack 4 bike carrier.
Tim at the Prospect (SA) store Was very helpful and knowledgeable and helpful over the phone. And with a smile
Product cost isn't as important when service is at the level I received.
Ill be returning as a repeat customer
Thanks 99 Bikes and thank you Tim!

After visiting multiple bike shops in the Adelaide Hills and metro area (including other 99 Bikes stores), We found ourselves in the Prospect store, where we were assisted by Michael.
Michael was absolutely amazing. He not only listened to what we wanted in a bike, but he went out of his way to explain and teach aspects of fitting and operating a bike, being novices with little experience or understanding.
I can't recommend Michael highly enough.
We walked out with 2 bikes that we are very happy with and suit our needs.
VERY IMPRESSED with the service and assistance.

Outstanding service. Wonderfully understanding staff. Your efforts were greatly appreciated, thankyou

Great service and advice, staff helpful and friendly with excellent knowledge.

thank you!