Had a call from an extremely pleasant lady questioning me if I had received my book and info about the insurance I had taken out for my recently purchased car. I had not received anything!! The lady e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Had a call from an extremely pleasant lady questioning me if I had received my book and info about the insurance I had taken out for my recently purchased car. I had not received anything!! The lady e... Leggi di più
L'azienda ha risposto
Echo what the other poor ratings have said, they will use their terms and conditions as it suits to avoid paying out. They are not regulated by nor do they abide by the guidelines of the Motor Omb... Leggi di più
L'azienda ha risposto
Had a call from Jo at 2020 warranty, she was very helpful and provided all the relevant information for making a claim. Not had to use them yet (fingers crossed this will remain the case) but so far i... Leggi di più
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Excellent service ! Purchased an older first car for my daughter along will 12 month warranty (Gold cover). Unfortunately a week later we could hear a rattle . Customer service was very helpful. Clea... Leggi di più
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20-20 Warranty provides flexible vehicle warranty solutions designed to give drivers and dealers confidence when things go wrong. We offer a range of cover options for vehicles of any age and mileage, backed by straightforward service and support. Our aim is simple: to make vehicle warranty protection easier, fairer and more transparent.
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Ha risposto al 90% delle recensioni negative ricevute
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Risposta di 20-20 Warranty Ltd
Mainly dealt with Millie but everyone on the team very helpful keep you updated all the time and will always go the extra mile to help you out if they can thanks 20 20

Risposta di 20-20 Warranty Ltd
Not worth the paper it's written on. No help whatsoever, my mechanic rang the company who said the Lambourn sensor wasn't covered. I checked my warranty ant it was covered but me mechanic fitted it anyway and suggested I claim. They didn't want to know, no conversation nothing. I'm going to the small claims court.

Risposta di 20-20 Warranty Ltd
Despite the faulty touchscreen not being approved prior to repair they recompensed me directly.
So very pleased with communication and service.

Risposta di 20-20 Warranty Ltd
As a dealer they are such a breath of fresh air to deal with. Simon and the team are so professional and quick in dealing with any issues or claims.
It’s been the best business decision I have made to have them as my warranty supplier.

Risposta di 20-20 Warranty Ltd
I've been using 2020 warranty for the last two years, I have found them the most professional warranty company I have dealt with. They are very helpful and approachable to any warranty issues.

Risposta di 20-20 Warranty Ltd
Cannot recommend this warranty company enough. I don’t understand alot about cars, and this being my first car I thought getting warranty would be a good idea… 2020 was recommended to me and I’m so pleased! I’ve had 2 claims paid out, and renewed recently because of this. Both times I had fast responses, and the team were absolutely amazing. I was not confident on my first claim, but after speaking to Millie I very quickly knew I was in great hands, wouldn’t go anywhere else! Thank you so much 2020.

Risposta di 20-20 Warranty Ltd
I have worked with 20 20 Warranty across two businesses now since March 2020 and had the pleasure of meeting our new account manager yesterday, I have always found 20/20 to be very fair and also quick to deal with claims, Having dealt with quite a few warranty companies in my time in the motor trade I have yet to find a reason to need to look for another warranty provider.
Lodgehill Garage Limited

Risposta di 20-20 Warranty Ltd
I’ve been using 2020 since the purchase of my first car. They covered my claim in October and saved me so much hassle, Not knowing much about cars myself and it being my first car I was very stressed that I’d be off the road for a long time and be out of pocket, after contacting 2020 these concerns were put to rest. They were incredibly friendly and helpful, answered any and all questions I had with professionalism and helped me out so much. So glad my warranty company has my back and I don’t have to worry about any future issues. Honest and professional, could not recommend them any more!

Risposta di 20-20 Warranty Ltd
Over 200 warranties placed with these guys as an extension to our business . Fantastic service for our mutual customers , many thanks , Maggie

Risposta di 20-20 Warranty Ltd
I have been dealing with Simon , Toby and the extended team since starting my business in 2021. I have always found them to be friendly , honest and super efficient! They are flexible where at all possible and my customer feedback is that are really easy to deal with and always answer emails or calls promptly. Highly recommend! Chris @ Westlake Motor Company in Surrey

Risposta di 20-20 Warranty Ltd
Hi we are Stratton Cars near Bath.
We have been partnered with 2020 Warranty for a little over 2 years and we only have praise for this company.
Our customers have repeatedly given us excellent feedback with the way the company office has dealt with any claims. 2020 Warranty is a family run and owned business giving excellent help and service to all our customers should they need to contact them. For piece of mind when purchasing your next used give 2020 a try . We could not put our name to this company if they were not understanding and helpful in every way. The staff on first contact are used to dealing with customers that are having a bad day. They deal with every issue you may have in a swift and professional way. Regards Allan Humphries Sales Manager.

Risposta di 20-20 Warranty Ltd
Excellent and polite service. Easy to get through and speak to someone. Processing for a claim is straight forward and is, in general, fair, clear and straightforward. A somewhat refreshing change.

Risposta di 20-20 Warranty Ltd
AVOID at all cost........ absolutely dreadful to deal with, my gearbox was covered by the warranty but due to the time it took me to get a diagnosis and finally a written estimate and with Christmas thrown into the mix they knocked back the claim saying the time from initial call to finally making the claim was unreasonable, this time frame was out of my control and even though I explained this it made no difference to them at all. NOT WORTH THE PAPER THEY ARE WRITTEN ON.
I was sceptical of any warranty company but 2020warranty totally changed my opinion. They were honest, fair, and most importantly covered the costs of issues I had with a second hand car.
They were quick to process my claim.

Risposta di 20-20 Warranty Ltd
Quality service, prompt response, trouble-free defect coverage. Thanks 20-20!

Risposta di 20-20 Warranty Ltd
Knowing that i had to call the warranty left me with anxiety but I got a great service from the time I made the call to getting my car back on the road.
The team went over and beyond ( sorted out recovery, contacted a reputable garage when my chosen repairer didn't want to do the work, sorted out payment to the garage in 15mins ).
Thanks to Milly,Toby and Rohan and the rest of team for this positive experience.

Risposta di 20-20 Warranty Ltd
Fantastic customer service, answers very quickly via telephone and email. The policy my wife had on her car was great, paid out straight away. Would definitely recommend these guys if you’re wanting to cover your vehicle from garage bills.

Risposta di 20-20 Warranty Ltd
Very good overall customer service. All advisors were supportive and explained the process of claiming very clearly, answering all questions where I was not sure. All calls and emails are responded to very quickly making the process of claiming quick and easy.

Risposta di 20-20 Warranty Ltd
Great customer service. Good communication.Paid out with no issue. I can only recommend them.

Risposta di 20-20 Warranty Ltd
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