20-20 Warranty Ltd Recensioni 

135
•
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

Had a call from an extremely pleasant lady questioning me if I had received my book and info about the insurance I had taken out for my recently purchased car. I had not received anything!! The lady e... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Echo what the other poor ratings have said, they will use their terms and conditions as it suits to avoid paying out. They are not regulated by nor do they abide by the guidelines of the Motor Omb... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a call from Jo at 2020 warranty, she was very helpful and provided all the relevant information for making a claim. Not had to use them yet (fingers crossed this will remain the case) but so far i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service ! Purchased an older first car for my daughter along will 12 month warranty (Gold cover). Unfortunately a week later we could hear a rattle . Customer service was very helpful. Clea... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni auto

Scritti dall'azienda

20-20 Warranty provides flexible vehicle warranty solutions designed to give drivers and dealers confidence when things go wrong. We offer a range of cover options for vehicles of any age and mileage, backed by straightforward service and support. Our aim is simple: to make vehicle warranty protection easier, fairer and more transparent.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

135 recensioni

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4,1

Tutte le recensioni

(135)

56 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Super service

Super service, can’t fault them

17 maggio 2024
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Risposta di 20-20 Warranty Ltd

Thank you for your lovely 5-star review! Happy, safe driving from the 20-20 warranty team.

Valutata 5 stelle su 5

Mainly dealt with Millie but everyone…

Mainly dealt with Millie but everyone on the team very helpful keep you updated all the time and will always go the extra mile to help you out if they can thanks 20 20

14 maggio 2024
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Risposta di 20-20 Warranty Ltd

Ah, Mr Mason! Millie will be thrilled with your lovely review. Thank you for leaving you thoughts, we are so pleased we were able to be of assistance to you. Happy, safe driving from the 20-20 warranty team.

Valutata 1 stelle su 5

Not worth the paper it's written on

Not worth the paper it's written on. No help whatsoever, my mechanic rang the company who said the Lambourn sensor wasn't covered. I checked my warranty ant it was covered but me mechanic fitted it anyway and suggested I claim. They didn't want to know, no conversation nothing. I'm going to the small claims court.

21 maggio 2024
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Risposta di 20-20 Warranty Ltd

We were saddened to receive this review from you as we always do the upmost to ensure we have happy policy holders. Unfortunately when you say you checked with us to see if it was covered there is no record of you or your mechanic informing us of any issues with the vehicle until after the works had been done. All your policy documents are sent straight to your inbox when your vehicle comes on risk with us and this includes the simple 4 step claims process. We don't ask for much, but we do ask for a little more than an invoice asking to be reimbursed. We will await the contact from your third party, sadly there are no calls or emails to provide them with...

Valutata 5 stelle su 5

Faulty Touchscreen

Despite the faulty touchscreen not being approved prior to repair they recompensed me directly.
So very pleased with communication and service.

13 marzo 2024
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Risposta di 20-20 Warranty Ltd

Thank you for your great 5-star review, Mr Adams! Our team really appreciate you taking the time to leave us your thoughts. Happy, safe driving from the 20-20 warranty team.

Valutata 5 stelle su 5

As a dealer they are such a breath of…

As a dealer they are such a breath of fresh air to deal with. Simon and the team are so professional and quick in dealing with any issues or claims.
It’s been the best business decision I have made to have them as my warranty supplier.

12 febbraio 2024
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Risposta di 20-20 Warranty Ltd

Thank you so much for your fantastic review, Ian. We are so pleased we are able to offer you and your policy holders a first-class service. It is much appreciated!

Valutata 5 stelle su 5

First Class Warranty Company

I've been using 2020 warranty for the last two years, I have found them the most professional warranty company I have dealt with. They are very helpful and approachable to any warranty issues.

8 febbraio 2024
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Ah, this is such a lovely review to have received. Thank you so much Potton Motor Company, we appreciate your business.

Valutata 5 stelle su 5

Amazing team, amazing policy.

Cannot recommend this warranty company enough. I don’t understand alot about cars, and this being my first car I thought getting warranty would be a good idea… 2020 was recommended to me and I’m so pleased! I’ve had 2 claims paid out, and renewed recently because of this. Both times I had fast responses, and the team were absolutely amazing. I was not confident on my first claim, but after speaking to Millie I very quickly knew I was in great hands, wouldn’t go anywhere else! Thank you so much 2020.

2 settembre 2023
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Risposta di 20-20 Warranty Ltd

What a fantastic review to have received. Millie will be thrilled with the personal shout out! Thank you so much for taking time out of your day to let us know your thoughts and feelings. Happy, safe driving from the 20-20 warranty team.

Valutata 5 stelle su 5

No need to look any further

I have worked with 20 20 Warranty across two businesses now since March 2020 and had the pleasure of meeting our new account manager yesterday, I have always found 20/20 to be very fair and also quick to deal with claims, Having dealt with quite a few warranty companies in my time in the motor trade I have yet to find a reason to need to look for another warranty provider.
Lodgehill Garage Limited

8 febbraio 2024
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Thank you, Lodge Hill Garage. Your review is lovely and we appreciate your business!

Valutata 5 stelle su 5

Professional and trustworthy!!

I’ve been using 2020 since the purchase of my first car. They covered my claim in October and saved me so much hassle, Not knowing much about cars myself and it being my first car I was very stressed that I’d be off the road for a long time and be out of pocket, after contacting 2020 these concerns were put to rest. They were incredibly friendly and helpful, answered any and all questions I had with professionalism and helped me out so much. So glad my warranty company has my back and I don’t have to worry about any future issues. Honest and professional, could not recommend them any more!

10 ottobre 2023
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Risposta di 20-20 Warranty Ltd

Thank you, Lauren for your great review! Our team are thrilled we were able to offer assistance with the repairs required on your vehicle. Happy, safe driving from the 20-20 warranty team.

Valutata 5 stelle su 5

Over 200 warranties placed with these…

Over 200 warranties placed with these guys as an extension to our business . Fantastic service for our mutual customers , many thanks , Maggie

7 febbraio 2024
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Risposta di 20-20 Warranty Ltd

Thank you for your fabulous review, Maggie. It is greatly appreciated.

Valutata 5 stelle su 5

Great organisation to deal with!

I have been dealing with Simon , Toby and the extended team since starting my business in 2021. I have always found them to be friendly , honest and super efficient! They are flexible where at all possible and my customer feedback is that are really easy to deal with and always answer emails or calls promptly. Highly recommend! Chris @ Westlake Motor Company in Surrey

7 febbraio 2024
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Thank you, Chris for your fab review! We really appreciate you taking the time to leave us such a wonderful review.

Valutata 5 stelle su 5

Hi we are Stratton Cars near Bath.

Hi we are Stratton Cars near Bath.
We have been partnered with 2020 Warranty for a little over 2 years and we only have praise for this company.
Our customers have repeatedly given us excellent feedback with the way the company office has dealt with any claims. 2020 Warranty is a family run and owned business giving excellent help and service to all our customers should they need to contact them. For piece of mind when purchasing your next used give 2020 a try . We could not put our name to this company if they were not understanding and helpful in every way. The staff on first contact are used to dealing with customers that are having a bad day. They deal with every issue you may have in a swift and professional way. Regards Allan Humphries Sales Manager.

24 gennaio 2024
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Allan, what a lovely review! Thank you so much for taking the time out of your busy day to leave us such a great review. We appreciate your business.

Valutata 5 stelle su 5

Excellent and polite service

Excellent and polite service. Easy to get through and speak to someone. Processing for a claim is straight forward and is, in general, fair, clear and straightforward. A somewhat refreshing change.

23 gennaio 2024
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Your review is wonderful. Thank you so much for sparing 5-minutes to leave us such great feedback!

Valutata 1 stelle su 5

AVOID at all cost.......

AVOID at all cost........ absolutely dreadful to deal with, my gearbox was covered by the warranty but due to the time it took me to get a diagnosis and finally a written estimate and with Christmas thrown into the mix they knocked back the claim saying the time from initial call to finally making the claim was unreasonable, this time frame was out of my control and even though I explained this it made no difference to them at all. NOT WORTH THE PAPER THEY ARE WRITTEN ON.

23 gennaio 2024
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Valutata 5 stelle su 5

I was sceptical but they changed my opinion!

I was sceptical of any warranty company but 2020warranty totally changed my opinion. They were honest, fair, and most importantly covered the costs of issues I had with a second hand car.
They were quick to process my claim.

3 aprile 2023
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Risposta di 20-20 Warranty Ltd

Mr Reid, it was such a pleasure to read this review, thank you very much. It has been passed on to the team and they all hope, very much that this message finds you well. We appreciate you taking the time out of your day to do this. Everyone at 2020 is wishing you all the best.

Valutata 5 stelle su 5

Quality service

Quality service, prompt response, trouble-free defect coverage. Thanks 20-20!

13 ottobre 2023
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Risposta di 20-20 Warranty Ltd

Thank you for the 5 Stars. We are glad that we helped you get back on your wheels quickly. Happy driving from all at 20-20 Warranty.

Valutata 5 stelle su 5

Expectional service

Knowing that i had to call the warranty left me with anxiety but I got a great service from the time I made the call to getting my car back on the road.

The team went over and beyond ( sorted out recovery, contacted a reputable garage when my chosen repairer didn't want to do the work, sorted out payment to the garage in 15mins ).

Thanks to Milly,Toby and Rohan and the rest of team for this positive experience.

24 agosto 2023
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Risposta di 20-20 Warranty Ltd

I have passed your feedback onto the team and they are so grateful you took the time to mention them, and leave a positive review. This is exactly what we're here for and it's so good to hear that we're doing a good job. Thanks again. Have the best weekend in the sunshine!

Valutata 5 stelle su 5

Fantastic Company

Fantastic customer service, answers very quickly via telephone and email. The policy my wife had on her car was great, paid out straight away. Would definitely recommend these guys if you’re wanting to cover your vehicle from garage bills.

30 giugno 2023
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Risposta di 20-20 Warranty Ltd

What a great review to read this morning! Thank you so much for taking time out of your day to leave us a review. We're so glad we could help and get your wife back on the road with minimum fuss. Happy driving!

Valutata 5 stelle su 5

Very good overall customer service

Very good overall customer service. All advisors were supportive and explained the process of claiming very clearly, answering all questions where I was not sure. All calls and emails are responded to very quickly making the process of claiming quick and easy.

4 agosto 2023
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Risposta di 20-20 Warranty Ltd

Thank you so much from all the team, for leaving such a nice review. We know it's our job, but it makes everyone feel really smiley when we know we've helped someone! Thanks again!

Valutata 5 stelle su 5

Great service

Great customer service. Good communication.Paid out with no issue. I can only recommend them.

26 luglio 2023
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Risposta di 20-20 Warranty Ltd

Thank you very much for taking the time out of your day to leave us a lovely review. It's made our day in the office and really makes a difference. We were glad to help. Happy, safe driving!

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