1st Choice Spares UK Ltd Recensioni 

26.246
•
TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 4 stelle su 5

The web-site is a bit from stone age and you're kind of buying blind because there's no way to attach photos or anything AFAIK. As a result a part I ordered was fine and a good deal, but some "com... Leggi di più

Valutata 5 stelle su 5

Looking for a replacement wing mirror and using 1st Choice Spares to search for this was a smooth process. Offers for a replacement part came through immediately and I did my own research as to whet... Leggi di più

Valutata 5 stelle su 5

1st Choice Spares sourced the parts I required very quickly and they were very fast with their delivery. When the parts arrived I could not believe the care that had been taken to package them.... Leggi di più

Valutata 1 stelle su 5

I was scammed. I had discussed all details of part required before accepting the quote. The part actually received was poorly packaged, in very poor condition & wrong colour. Bright blue car wing m... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di autoricambi

Scritti dall'azienda

Find a part Fast! Buy cut price car parts with our free on-line part finder to save time and money. Tell us what you need and compare no obligation prices, then decide which star rated seller is best for you. We'll check stock from over 200 depots so you can compare prices on-line with no obligation. Why ring round yourself when you can do it all at once!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

26K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(26.246)

139 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

unfortunatley when companies put the…

unfortunatley when companies put the parts and prices in the list, even with all the details needed.
you call to clarify the part number is correct but then the price doubles from £400 to £800 even then you get messed around to the point it just isnt worth using part location companies

13 agosto 2026
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Risposta di 1st Choice Spares UK Ltd

Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.

Valutata 5 stelle su 5

1st Choice- First Class

Always good range of offers through 1st choice. Can’t remember a time I haven’t got the part I needed at a decent price.
Always my first port of call when repairing older motors.
1st Choice - First Class!

15 agosto 2026
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Valutata 3 stelle su 5

Communication has been good

Communication has been good, however, I still don't have my flywheel.
Maybe they need to vet the companies they have linked more closely, because AAH automotives still are ignoring my calls/messages. They had my £290 12 days ago.

6 agosto 2026
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Risposta di 1st Choice Spares UK Ltd

Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have added this to the complaint log with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.

Valutata 1 stelle su 5

what a horrendous 1st experience

what a horrendous 1st experience. i ordered some parts from Barlow street autos via this site. the items failed to arrive. I made a complaint to 1st choice as they advertise that we as customers are 100 percent protected. this is a lie. In a 3 way communication they said they would issue a refund (Barlow street autos) which has not happened. the said company then called to say they were re delivering but have provided no tracking numbers and have stopped communicating so went back to 1st choice and viola they are doing the same they are now ignoring the communication attempts to get this resolved so I am now having to report 1 of there sellers for fraud through my credit card. well done 1st choice.

27 luglio 2026
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Risposta di 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 06/08/2026.

We do need to communicate with both parties in any dispute, and this can take time with some toing and froing.

Our last communication to you was 15/08/2026 10:59 saying that you had been refunded.

If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Valutata 1 stelle su 5

Put me right off when I accepted an…

Put me right off when I accepted an offer for a part but couldn’t pay via site without giving my bank details. Secure link request from seller then what do you know , price bumps up nearly £50 quid for a used part with no guarantee . For another 50 can get new part from abroad so now that’s what’s happening. Contacted site host , no reply. Contacted seller who said like it or lump it .
Charming. So May work for some folk but sadly not for me and don’t rely on quotes or offers from here, clearly meaningless.

12 agosto 2026
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Risposta di 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We were sorry to hear that you were experiencing problems with this supplier.
Our customer service team received your message at 12 August 2026 11:35.
Our customer service team replied to you at 12 August 2026 13:16.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing.

The quote you received from the breaker came with a one month guarantee.

The initial quote you received was for the cost of the item and delivery.
As the breaker explained to you on your call, unfortunately the VAT element had been omitted and this had to be included.

If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Valutata 5 stelle su 5

I was scrapping a car on behalf of my…

I was scrapping a car on behalf of my dad. They were nothing short of helpful, professional and tried hard to work round my schedule.
They did exactly what they said they did. Sadly I can't remember the name of the driver who came to collect the car. He was so kind, pleasant and helpful and is a real credit to the company.
Everything was so smooth and easy. Thank you!!

10 agosto 2026
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Valutata 1 stelle su 5

Awful will never use. AVOID!!!!

Awful, would never use again. Got scammed by one of the vendors. Do a better job vetting your venders.

1 luglio 2026
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Risposta di 1st Choice Spares UK Ltd

Hi
Thank you for providing the information requeted. We were sorry to hear that you were experiencing problems with this supplier. We raised an issue with our Customer Service team who have said that the breaker has refunded in full via PayPal.

All the best
Customer Care - 1st Choice.

Valutata 5 stelle su 5

Good service

Easy, stress free. Was called in no time at all with a price. No nonsense purchase. Delivered promptly. Very pleased. Highly recommend.

24 giugno 2026
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Valutata 1 stelle su 5

It basically looks like a scam

It basically looks like a scam. I had to confirm my email to do the search. It looked like several stores/shops whatever had my part. Confirmed email, then no part. Oh,they needed the phone too. Then I unsubscribed from emails but I didn't see an option to erase "my account". When I pressed "unsubscribe", it took me to a page that did not mention anything about unsubscribing, but asked me how I considered easier or safer to pay and I was supposed to press one of the links they gave me. I mean I entered their site for a single search looking for a bl00dy bumper and I ended up subscribing, getin emails, being asked for my phone number, being ask how do I wanted to pay... The only thing I did not get is my part or at least a decent simple search. Apparently these days you have to tell them to what age you wet your bed and when your last baby tooth fell, before doing a simple search.

30 giugno 2026
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Risposta di 1st Choice Spares UK Ltd

Thanks for your recent feedback.

You made the request at 02:51 this morning and you emailed us at 03:44 this morning to close your account. It was not possible for any of our breakers to reasonably see and react to this request.

The nature of recycled spares is that they are not always available, especially for a car registered in 2008.

We have actioned your email and your account has been deactivated and blocked.

All the best
Customer Care - 1st Choice.

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