1Rebel Recensioni 

Really fantastic instructors, warm and friendly front of house team

What a disappointing experience. Predatory subscription practices and no reasonable cancellation option. My 5 weeks of a new activity to see how I like it turned into 12 months . There’s no reason in this day and age cancellation notice should be longer than 30 days with a clause that any special offers would be negated and full price for the period used applied. Anything else is an immoral practice, especially when signing into this 12 month contract is done with a click of a button. This sort of business model is disgusting and illegal in a lot of countries. If you are in the same position make sure you take the time to post a review to every platform you can find (that’s what I’m doing). You could save someone like us from falling for the same scam!

Love everything about 1Rebel! The space, the trainers, the front of house, the cleaners... everyone is super professional and nice. The environment is cool and you know you are going to have a good workout - where you are pushed, in a GOOD way and you don't feel shamed. 10/10 recommend

No stone left unturned. I took Cycling then showered in the clean ladies room and then took Pilates and I feel amazing.
You should get your fit on at 1REBEL High Street Kensington.
See you soon.
Love, Karen

I've missed my training as my train was delayed. I explained the situation and I was kindly offered to attent thd next one. I was very happy that didn't loose the session.

I'm a regular user of Rebel, I love the reshape workouts and the Reset which are quite unique. The team members are always super friendly. 1Rebel is clearly one of the best gym studios in London!

The trainers, the environment. I’ve always struggled to stay consistent with my exercise but I genuinely love turning up to classes… mostly for the feeling afterwards but the trainers always bring the energy and it’s infectious.

Great instructors, lovely clean and well equipped changing rooms, loads of locations, love the playlists, love the cold towels in the fridge. Not so convinced by the new app (has some bugs that could be improved)

My regular go to gym which I adore. Staff on front desk at St John’s Wood always wonderful. Shout out to Sam Stones!

I've had up and down experiences at 1Rebel. I was disappointed with my Reshape class with Zoe at Broadgate this morning. I noticed the bench/treadmill was divided very unevenly and I was in a much smaller group. She didn't pay a lot of attention to us. Whenever the larger group were either on the bench or treadmill she gave way more instruction and motivation. She often didn't say when we were supposed to start an excercise/sprint like we should just know from the lights changing/based on what she was saying to the other group. I missed lots of moments of when I was supposed to be doing something. There was also clear favouritism as she knew people in the larger group and therefore was a lot more present with them. I was really disappointed as I heard her giving great pointers to the other group about form etc. which she didn't give when it was our turn.

First and foremost, great instructors. Love the facilities, the service is super friendly and efficient.

Loooooove 1Rebel!

Mixed but good

The quality of some of the classes is exceptional. This is wholly based on quality of the trainer as expected. It does however mean where there is a poor trainer, the class is poor. I recently had an experience where the same playlist and programming was used by the same trainer two weeks running which is not really expected when you pay the amount of money we pay.

The shower facilities could be kept cleaner in my view to elevate the whole experience and some of the towels on occasion are frayed and stained which again is not expected for the money we pay.

The only other observation is that you obviously only get the classes for the money. For a little bit extra you can get membership to a luxury gym with classes and access to a gym.

Finally, the cancellation policy can be overly restrictive, particularly if youre unwell and front of house insist of medical evidence being provided. this is an unrealistic request and forces me to attend classes sometimes when i'm simply not fit enough because I want to avoid being charged. this is not good for my health.

Horrible stuff , not helpful .
Cancelled and didn’t get let in for being 2m late to my class which I have paid for in advance therefor should have access to still get to join in at whatever .
The staff at the till said “I can only check you in so it seems like you attended ,you won’t get charged a no show fee “
Thank you for nothing .

I’ve been going to 1rebel for many years, ever since the first location opened, but my recent experience has been extremely disappointing. I tried to reschedule my class to an earlier session on the same day, and instead of accommodating my request online, they canceled the session entirely without allowing me to rebook. For such an expensive gym classes, this should not be the case.
When I called one of the studios for assistance, the staff was incredibly rude and told me I should have called to reschedule. If they have a modern app, why does rescheduling still require human intervention? It feels like they’re just taking money from people without providing a fair service. Extremely disappointing!

Horrible experience, got rejected for being late 2 minutes. But not informed when check in at front desk. Rude Staff.

Purchased a year membership when policy was that you were allowed to roll credits. Now they’ve changed it so you can’t do that anymore but I’m locked in for a year. Inflexible and essentially just sold me a lie

I had a year long membership, classes were good but locations/times not convenient for me. Michelle was helpful in helping me to cancel my membership. Thank you!

Perfect workouts, good value for money - RESHAPE especially

Worst customer service and predatory subscription practices. The government needs look at other reviews and investigate this company for fraudulent business practices.