Reviews Matter - The Trustpilot Blog

Blog - Reviews Matter

Italy top one star reviewer names

UK top one star reviewer names

US top on star reviewer names

A group of four people sitting on a couch, two using laptops, one using a tablet and one holding a phone

One star five star reviewers

One star and five star reviewer names

Abbiamo analizzato le nostre recensioni per scoprire i nomi degli utenti che condividono il maggior numero di feedback a 1 e 5 stelle su Trustpilot. 

Chi scrive più recensioni a 1 e 5 stelle su Trustpilot?

Come le aziende usano le recensioni per migliorarsi

Ti stai chiedendo quanto contano le recensioni per le aziende e se sono davvero così utili? Dietro ogni recensione c'è una storia che permette al brand di capire come migliorare le proprie operazioni commerciali e l'esperienza che offre ai clienti.

 Trustpilot Sees 76% Surge in Reviews Ahead of Black Friday

An image with Write a Review Week written in a large font in the centre. It also features the Trustpilot logo.

Write a review week thumbnail

 Trustpilot Sees 76% Surge in Reviews Ahead of Black Friday as Shoppers Turn to Each Other for Guidance

your-voice-changes-the-game-during-write-a-review-week-image

Your voice changes the game during Write a Review Week

Join us for Write a Review Week, and use your honest experiences to help millions of other consumers make the right choice before the big rush begins. Make your voice heard.

An older white haired woman in front of a brick wall gets ready to take a photo with a camera

Product review photos are here

Product review photos allow reviewers to enrich their review of a businesses’ product by sharing up to three photos with their review. 

Someone holding a photo and taking a photo of jewelry

Product reviews are here

4 tips for sharing perfect product review photos

Review of Peddle

Review of Laguiole Imports

A critical analysis of the 5-star experience

A woman in a bathing suit lies in a clear blue swimming pool looking up at the camera

A closer look at what it means to truly have a 5-star experience, what factors to consider before deciding on a star rating, and what it means to leave a less-than-5-star rating. 

A person standing behind a desk in front of a wall with the Trustpilot logo

Five-star reviews analysis

A critical analysis of the five-star experience

A woman sitting on a couch looking and smiling at a laptop

Why leave a two, three or four star review

The case for leaving 2, 3, and 4-star reviews

We're making the case that 2, 3, and 4-star reviews are are good reviews and are critically important for providing businesses with feedback and for upgrading the world. 

Cox & Cox Review

Trailfinders Review

How companies use reviews to improve

How companies use your reviews to get better

Wondering if reviews really help? The answer is absolutely yes. Behind every review is a story, and when you put thousands of reviews together help companies understand how they can improve their business operations and their customer experience.

A man and woman sitting facing each other in front of a large window

Why reviews matter to businesses

We analyzed our reviews to find out who has the loudest voice on Trustpilot and pulled the most common names of reviewers dishing out glowing five-star stories and stinging one-star critiques. 

Reviewers revealed: Who writes the most one-star and five-star reviews?

Buyer beware: Shoppers waste millions on beauty and wellness products due to fake reviews

Review of Glamnetic

Review of Moitié Cosmetics

Review of Plexaderm®

Review of Blank Canvas Cosmetics

Review of MoxieLash

2020 Consumer Report: Combating Misinformation in the Health + Beauty Sector

In a world of misleading beauty ads, let credible reviews be your guide

Mascara, lipstick and other beauty utensils

Beauty advertisement by brand and influencers can be misleading, especially when they are filtered and Photoshopped. Credible reviews can be your guide to fining reliable beauty products and services. 

Woman applying white facial lotion

Review of Zorosy

Review of International Boots

Review of Zorosy 2

Review of Zazzle

Review of Tee2n1

Review of Villa Plus

Review of Staysure Travel Insurance

Review of Ringwood Pharmacy

Review of boohooMAN

Review of Seedsman

Review of UkuleleMate

Review of PITT BALM

Review of Trinity CBC

Review of Women's Bean Project

Review of Very Puzzled

Review of Deep Rooted Juice Co.

Review of fleekyfriday.com

A woman holding a tablet open on the Trustpilot homepage

What we learned from reviews in 2020

Looking at the reviews that consumers have written on Trustpilot in 2020 and reflecting on the information that was shared in these reviews, what trends we saw emerge, and what it may tell us about the future. 

Review of SA Company

Review of Sock Fancy

Review of Green Monster Promos

Review of ThriftBooks

Review of Afterpay

Review of LendingPoint

Review of Castore

Review of Bags To Go

Review of Coolblue

Review of Thetablethub

Review of Swappa

Review of macs4u.com

Review of ScholarshipOwl

Review of Northcentral University

Review of Access Training Academies

Review of Learning with experts

Review of Perfect Cases

What consumers have revealed about back-to-school season in their reviews

Young girl sits on a yellow school chair by a school table writing on a piece of paper

In this article, we’re looking at reviews consumers have left about their school year preparation purchases and some of the trends we’re seeing as consumers prepare for an interesting and unique school year. 

Le recensioni contano