Goutham Kondapatti

The Rodizio experience was delicious and definitely a must-try. The service was excellent.

We also appreciate the bartender for patiently explaining everything and for making an off-menu drink upon request for our birthday celebration.

I booked a parking slot at the hotel I was staying at in London. The booking process was very smooth and convenient. However, when I checked in, the reception had no record of my booking and seemed unaware that parking at their location could be reserved and paid for through JustPark. It took a lot of explaining and showing my payment transaction to ensure I was not charged again.

I assume this was due to a lack of knowledge on the reception’s part, rather than JustPark’s fault.

I like the powder meal in vanilla, although I prefer to prepare it with milk instead of water. I also appreciate the free shaker, scoop and T-shirt. The T-shirt is very comfortable.

Klarna charged me a "Service Fee" of £2.99, which was not valid for my order, and I was surprised to discover it. Upon contacting Klarna, they claimed it was an "Acquirer processing fee" applied by IKEA. Klarna explicitly states that it does not charge any fees.

After contacting IKEA's customer support, and visiting their store in person, IKEA clearly confirmed that they do not and did not charge any such fees. They provided evidence, including the payment invoice, which clearly shows no fees were applied.

Klarna charged the fee without the consent of either myself or IKEA, and without informing us. When I confronted them multiple times, they eventually refunded the fee as a “goodwill gesture,” making it seem like they were doing me a favour, despite the fact that the fee was charged for something neither the merchant nor I agreed to, and it was never displayed during checkout, and should not have been charged in the first place.