I will never ever use Confused.com. The reason is their adverts are extremely over exposed expecially on youtube. Whatever the deal I will never have anything to do with them. Their ad (which is always the same one) on TV and on youtube have put me off them for life.
I absolutely hate this application for its endless adverts especialy those for confused.com which are on more than any others. So much I will never ever used them.
Terrible beeping noise between live news items with text on a red screen also on the countdown to the news. There are many self channel plugs too. There never used to be. I cannot believe I have to pay a TV license for this annoyance. I hope they stop it. As for their news coverage, that's improved in my opinion. Their other channels are not bright though. Many repeats. BBC alba is interesting but English subtitles would be helpful.
I am absolutely sick of these people's constant updates and installing their aps that cannot be uninstalled, and if they are not bothering me with those they are sending me emails inviting me to buy another one of their products. No chance. If the product was fit for purpose then, in my opinion it would not need updating all the time. The truth maybe that it isn't and that's the problem.
10 marzo 2026
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Risposta di Samsung UK
It’s disappointing to hear of your dissatisfaction regarding the experience you’ve had with the pre-installed software, Richard.
The pre-installed software is designed to help you get a grip on the functionality of the device; it also provides you with some insights into the connectivity within our ecosystem. We’re sorry for the frustration that has been caused.
The emails we’ve sent are marketing material that you’ve opt in for. These emails can be opt out of by unsubscribing to the emails. You can also manage your preferences from your account.
Thank you for taking the time to share your feedback. We do find customer feedback valuable, as it helps us to understand how best we can improve the service we provide. ^JM at Samsung Support
Their ads are on UK TV all day and all night even during children's television times. I have written to my MP about it as I find it unacceptable when children are watching.
16 febbraio 2026
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Risposta di Pure Cremation
Thank you for your review. We have shared your feedback with the appropriate team to take on board.