SMK

Destroyed an expensive oil painting. Rejected the claim due to “insufficient packaging “. The packaging was fine. It simply didn’t conform to their stipulations (which are only there so they can reject any claim that doesn’t comply exactly).

It must have taken a real effort to ruin my painting. Complete lack of care. And they promised to deal with the claim in 30 days and failed there also.

If you need to send a parcel try anyone else (with the exception of Evri).

Parcel delivered on time, exactly as specified, with accurate notifications.

Never had a parcel delivered at stated time. On this occasion a 2 day delivery is now 5 days and counting. When they do deliver they usually leave our parcels on the footpath (and we live in the centre of town. Or they hurl them over the wall, fragile or not. After that there usually some false claim made about the success of the delivery.
If I know in an advance a vendor uses Evri I don’t buy for them. It’s not worth it.

Not only is this a great product but it’s matched by their customer service. Had an issue with delivery and they went out of their way to help. Excellent.

Wrong Product. Ordered folic acid and was sent a pregnancy formula containing folic acid. No return policy means I’m stuck with it.

Great Products Outstanding Service.

Started with their folic acid, then CoQ10 and Omega 3s. As I run out of other supplements I’ll be switching over each supply to Ethical Nutrition.

Orders are always delivered promptly and when one order went missing due to an issue with Royal Mail they couldn’t have been more helpful.

Aggravated my neck rash. Made it significantly worse almost immediately. A complete waste of money.

Same rip off as others here. Rolled over my subscription without my permission. Then, by the time I’d noticed, they said I wasn’t eligible for a refund. Highway robbery.

Inaccurate Delivery Time

Delivery was supposed to take 3-4 days. 7 days later I’m still waiting. Good response to initial enquiry. Have requested a refund, but so far haven’t had a reply.

Ordered two Lifesystems mosquito repellent sprays, but due to a system fault only received one. Received an apology which is fair enough, but I still have to source another spray. Wouldn't use again.