SW

Sue Walker

Regno Unito

Recensioni

Recensione su Smith & Friends Estate Agents

Valutata 5 stelle su 5

We recently used Smith & Friends in…

We recently used Smith & Friends in Darlington to let our property. The service we received was exceptional. The staff were professional, efficient, friendly and nothing was too much trouble. Lee in particular went over and above his duties by ensuring we were fully informed regarding all potential applicants. They found us a tenant quickly and handled everything with excellent care and attention.
We wouldn’t hesitate to recommend Smith & Friends in Darlington due to their excellent professional service and great customer service. Thank you all.
Sue Walker

14 novembre 2025
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Risposta di Smith & Friends Estate Agents

Thank you Sue for your 5 star review of our Darlington lettings team and in particular Lee. We greatly appreciate your kind words and feedback.
Best Wishes
Mark Smith
Managing Director

Recensione su DPD Local

Recensione su TUI

Valutata 1 stelle su 5

TUI are a complete disgrace

TUI are a complete disgrace! Misleading hotel description, clueless reps in resort and appalling customer service and then when you complain it’s not their fault. Disgusting and disgraceful and couldn’t care less about their customers. Looking forward to seeing TUI change their description of this hotel and apply some honesty.. we are furious at the lack of ownership and truth! £100 voucher because you can’t train your staff properly and expect me to video children in the pool and people knocking into you at breakfast, you should be ashamed of yourselves, greedy, don’t care company and no ownership of totally misleading lies

7 luglio 2024
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Risposta di TUI

Hello Sue,

Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.

I’m very sorry to hear that your holiday experience did not meet your expectations. We understand the importance of a family holiday and how much our customers look forward to travelling, so we understand how disappointing or upsetting it can be if the holiday isn’t as expected.

I'm also sorry to hear that you were unhappy with the outcome provided by our dedicated After Travel team. The After Travel team are specially trained to deal with complaints, so we can only apologise for any disappointment caused should the outcome not be what you were expecting.

We truly appreciate that holidays are a special time and we are very sorry for any upset or disappointment caused. I would like to reassure you all customer feedback is taken on board and shared with the relevant departments both here at home and in destination to ensure we continue improving the quality of the travel experiences we deliver.

Thanks again for reviewing us and letting us know your thoughts. We'll keep working towards making sure we're providing the best possible service.

Kind Regards and many thanks,
Lucy
Customer Support Team

Recensione su Selph

Valutata 5 stelle su 5

Very easy to use

Very easy to use, quick turnaround for results - less than 2 hours and more cost effective than going to pharmacy or doctor in holiday resort. Would definitely recommend.

30 dicembre 2021

Recensione su MelodyMaison

Valutata 5 stelle su 5

Absolutely fantastic customer service

Absolutely fantastic customer service. One of the items I received was scratched, replaced with no fuss whatsoever. Fabulous quality plate rack, so good ordered another shelf unit and will definitely be recommending to family and friends. Thank you Melody Maison

29 ottobre 2021