Mel

Easy to order online and arrived very quickly

Due to the latest pandemic, our holiday was cancelled by THG. I appreciate we are in the same situation as many other people... but sadly we lost out by booking through this company as everyone else with other companies received a full refund. As a THG Holidays customer I was charged a cancellation charge. We lost £360 with this company when the law states we should not have lost anything. I would prefer to go to a company who will look after its customers in future. Very disappointed and would definitely not use again or recommend to anyone.