Adrian Bregazzi

Hi Adrian,

Thank you for your review.

I'm sorry to hear that our delivery service did not meet your expectations.

Please be informed that due to no post collections on the weekend, orders are collected on the next working days.

Once dispatched, delivery normally takes 3 to 5 working days, however, we do ask that you allow up to 14 days for delivery, as items are sourced and dispatched from stores all over the UK and this time also allows for lost orders to be tracked and delivered.

My records show that the order was delivered within the said timeframe, and I'm glad to know that you're satisfied with the overall product.

If you have any other concerns or queries, feel free to write to us through our support page and we will be happy to help.

Regards,
Ramson.