easton

Hi Easton, I am sorry to hear that the parcel was left at the front door in full view in the rain. That's not the level of care we strive for. I understand how disappointing that must be for you. I understand that this could have caused damage to the parcel. We appreciate you bringing this to our attention. We will share your feedback with our delivery team to ensure they are aware of the importance of following proper delivery procedures so that your future deliveries are handled with the utmost care. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Hi,

I am very sorry to hear of the issues you have experienced. If you would like to discuss this further, please email service@beko.co.uk with 'Trust Pilot review' in the subject box.

Kind regards

We are sorry that you are unhappy with your recent experiences with us. Please call 01895-546756 to speak to a member of our Customer Complaints Team so that we may investigate this matter for you.