Dentist Imran Khan was absolutely amazing with my neurodivergent child. He took the time out to explain the procedure to her every step of the way, was incredibly kind, and gave her small breaks in-between the session. Regularly checked in with her to see if was okay. My daughter was so calm all throughout because of his thoughtful consideration and care. I recommend his services to everyone. What an amazing person. Thank you.
They give you false information. Staff have a bad attitude. They lied to me and said there's no savings account available only one is the 90 days notice investment account. After I signed everything. They then told me after a year, that I cannot transfer my money to anyone's account nor can I withdraw cash, I have to make another account in my name and then transfer my money to that account to withdraw it. What is this? This is the worst bank ever.
22 agosto 2019
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Risposta di AlRayan Bank UK
Assalamu Alaikum Surma, thank you for taking the time to leave a review. We are sorry to hear that you’re unhappy with the service received with regards to your notice account. We’d like to reassure you that we take customer complaints very seriously and value all feedback that we receive. Al Rayan Bank has a range of instant access, notice and fixed term savings accounts, including the UK’s only Sharia compliant cash ISAs, all of which are listed on our website. A copy of our notice savings account terms and conditions would have been sent out to you with your welcome letter when the account was opened, and a copy can also be found on our website. These state that withdrawals can only be made once the relevant notice period has been served and only to an account held in your name. If you would like us to investigate your case formally, please kindly provide us with some more information at the following link: https://www.alrayanbank.co.uk/useful-info-tools/about-us/contact-us/complaints-procedure/customer-complaints-form/
