Neal stevens

Hi Neal,

Thank you for your review

Regards
Nikki
Customer.relations@apc-overnight.com

Hi

Thanks for your review.

Really sorry to hear this, please provide us with more info and we will be happy to look into this for you.

Thanks

OFFICE

Hi Neal,
We're really sorry to hear your trainers were delivered to the wrong address and that the support you received wasn’t helpful. We understand how frustrating and disappointing this must have been.Your feedback is helping us to improve our service.Regards,
Team Yodel.

Thanks Neal!

Many thanks for your great review, glad you were happy with the experience.

Enjoy your purchase.

Kind regards
Andrew
KWM Wines & Spirits

Hello Neal,

It's great to hear you had a positive experience! Your support matters to us, and we're excited to serve you again in the future.

Michelle,
TWW Support Team

Hello,

Thank you for your 5 * review!

Jamie
Customer.relations@apc-overnight.com

Hi,

Thank you for bringing this to our attention.

We sincerely apologize for the unsatisfactory experience you had with your recent purchase of Hibiki whisky. We are committed to providing the highest quality products and exceptional customer service, and it is disappointing to hear that we fell short in this instance.

We take your feedback seriously and will look into the packaging issues you have raised. Please accept our apologies for any inconvenience caused.

We would like to make this right for you, so please provide us with your order details to customer.service@harrods.com so that we can address this matter promptly if this has not done yet. If so, please bear with us for a response as we are looking into individual cases and receiving a high volume of emails.

Rest assure, an advisor will be reaching out to you promptly.

We appreciate your understanding and hope to have the opportunity to restore your faith in our brand.

Harrods Customer Service

Many thanks for the order and great review.

Many thanks for the review, enjoy the rum.