DP

Doug Price

Regno Unito

Recensioni

Recensione su SpaSeekers.com


Valutata 2 stelle su 5

Spa Seekers @ the Belfry,

28th December we stayed at the Belfry Hotel,
dining was good the spa was good, we were in a room above where all the bins were being emptied, This room should not be used, it was above where all the bins are emptyied,i think i managed 2 hrs sleep, loads of talking all night, shouting, and crashing of bins, and the din of some kind of machinery, for a 4 star hotel, disgusting,
i did complain the next morning, and i was offered a discount if i wanted to return, as per normal i received a feed back form, from Spa Seekers stating the above, to date no reply, Shameful service customer service Spa Seekers,

8 dicembre 2025
Non scritta su invito

Recensione su The Belfry Hotel & Resort


Valutata 1 stelle su 5

Belfry Hotel, shameful,

28th December we stayed at the Belfry Hotel,
dining was good the spa was good, we were in a room above where all the bins were being emptied, This room should not be used, it was above where all the bins are emptyied,i think i managed 2 hrs sleep, loads of talking all night, shouting, and crashing of bins, and the din of some kind of machinery, for a 4 star hotel, disgusting,
i did comparing the next morning, and i was offered a discount if i wanted to return, as per normal i received a feed back form, stating the above, to date no reply, Shameful service, i strongly recommend the manager tries a night in that room,

28 dicembre 2025
Non scritta su invito

Risposta di The Belfry Hotel & Resort

Dear Doug
Thank you for taking the time to review your visit and speaking to our team when checking out. We would have welcomed the opportunity to have been made aware at the time as guest satisfaction is paramount and every effort would have been made to resolve the issues you were encountering immediately.
Our sincere apologies are offered for the inconvenience caused on this occasion and we hope to have the opportunity to welcome you in the future to enjoy a seamless experience.
Kindest Regards
The Belfry Team

Recensione su Interflora UK

Recensione su Gardening Direct

Recensione su Vision Express


Valutata 5 stelle su 5

First class service

First class service, very friendly and extremely through,

Everything was explained to me in an easy manner to understand,

Thank you very much, 👍

13 agosto 2022

Recensione su Peter Tyson


Valutata 3 stelle su 5

Bought a new Onkyo system

Bought a new Onkyo system, great delivery, and friendly staff,

but after 24hrs, the sub woofer stopped working,

I am still waiting four weeks later for this to be replaced,

I Keep phoning and asking for a replacement only to be told they are waiting for a delivery, (and they have no idea when that will arrive)

not a happy customer, !!!!!

7 novembre 2017
Non scritta su invito