Dorothy

I hadn’t needed to use litter before trying Pacha with my present cat because he has always been an outdoor cat.
Now that he is a senior, I no longer feel comfortable letting him venture out at night, so I wanted a safe and hygienic indoor option.

I decided to try Pacha because the colour‑changing feature struck me as a brilliant way to keep an eye on any potential health issues without stressing him with unnecessary vet visits. The idea that his litter could quietly flag changes in his urine really appealed to me as a preventative measure.

So far, Pacha has fitted into our routine perfectly. My cat took to the litter straight away, with no hesitation or accidents, which was a huge relief. The tray stays fresh, there’s no unpleasant odour, and I have the added reassurance of being able to monitor his health at a glance. Overall, it has made the transition from outdoor to indoor toileting much easier for both of us.

I made a last minute change to my order which was dealt with personally and swiftly by Anna.

The customer representative, Nigel, was very helpful and promptly resolved the problem.

I had a great service from Handy - Reza did a really professional job from start to finish!