Good morning Catherine,

Thank you for taking the time to leave a review. We are very sorry to learn that you are disappointed by your recent experience.

If you could kindly complete the Contact Us form on our website, a member of our Customer Services team will be more than happy to assist you further with this matter.

We do apologise for the disappointment that this has caused and hope to resolve this for you shortly.

Kind Regards,
Emma Bridgewater Team