Thank you for your feedback and I’m really sorry to hear that you were disappointed with the results.

Our non-bio capsules are designed to clean effectively at 40 degrees, so it’s not the experience we’d expect. There can sometimes be factors such as load size, cycle type, or machine efficiency that affect both cleaning performance and fragrance, but we completely understand how frustrating this must have been.

We really appreciate you giving smol a try and taking the time to share your experience, as this helps us continue to improve. Sorry we didn't hit the mark this time.