Hopeless response
I wrote to Chef & Brewer about 10 days ago,
complaining about the food & service I received at The Shipley Bridge pub/restaurant.
The response was that I would be contacted from the Shipley Bridge. This is the message I received:
Hi, sorry, uh, was calling to investigate uh, uh, um, uh, booking from his yakim through on the assist, which regards your food at ship leverage, I'll try again. Thank you.
This message is unintelligible & similar to the poor standards experienced last time I visited.
I would appreciate a contact from some who can communicate properly.
Thank you
Jill Jilani
Risposta di Chef and Brewer Collection
Hi Jill. Thank you very much for getting in touch and bringing this to our attention, we are very sorry that you were left feeling this way about the message that was left for yourself following your visit. We do recommend calling back if this hasn't been resolved as this will allow the team to put things right for you, alternatively you can contact our Customer Relations Team on crsocialmedia@greeneking.co.uk. Many thanks.