Do not use this company!!!!
Boy was I wrong - I was promised a full refund - I told them I would write them a great review…..after over 15 business days…I haven’t received a dime. Now I’m forced to report them on Shop, with my credit card company and the Better Business Bureau!
After posting my frustrations, Flo did finally refund my total amount. Thank you Flo!!!!! But wait - after my full refund they proceeded to charge me $29 for a Flo subscription!!!! I am now forced to get a new card!!! DO NOT USE THIS COMPANY!!!!
Risposta di Pilatesflo
We’re truly sorry for the delay and the frustration this situation has caused.
Due to a technical glitch, the refund processing was delayed. However, the refund has now been processed, and you should have received a confirmation email regarding the transaction.
We sincerely apologize for the inconvenience and appreciate your patience. Now that the refund has been completed, we would kindly ask if you could consider updating or removing this review. If you need any confirmation details, our team will be happy to assist.