Recensione su The Belfry Hotel & Resort


Valutata 2 stelle su 5

Toby Inn food and service for Michelin Star price tags.

I used to go for Sunday lunch at the Belfry a few years ago and it was always a very special experience. Whilst it was priced around £30 a few years ago this was seen as expensive but you got so much value, excellent service and beautiful surroundings. Our last two trips have been a far cry from the good old days. The price has now soared to nearly £40 per person and the venue has become something more akin to a whacky warehouse with families packed into every inch of the rooms. On today’s visit we waited 20 minutes to be seated and a further 20 minutes to be served our drinks. The first drinks order was wrong and my partners Chardonnay turned into a pint of Stella? We then received a 250ml glass of Chardonnay, not the 125ml we’d order and got charged £17.50 for it! Now let’s put this into perspective, the bottle retails at £9.99 online and you’re being charged £17.50 for a large glass of bang average plonk. The place is being run by young kids that are probably on minimum wage that haven’t got a clue what they are doing. Come on the Belfry. Your making enough money to start paying for quality staff that know what service looks like. Your charging prices that would be more suited to a Michelin Star restaurant and your serving Toby Inn food. I’d sooner go down my local country pub for a much better meal at a fraction of the price.

1 marzo 2026
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Risposta di The Belfry Hotel & Resort

Dear Steve
Thank you for taking the time to share your feedback. We are very sorry to hear that your recent Sunday lunch experience did not meet the high standards you previously enjoyed with us.
Please accept our sincere apologies for the delays in being seated and served, as well as the errors with your drinks order. This is certainly not the level of service we aim to provide. Your comments regarding the overall experience and value will be shared with the relevant teams for review.
We appreciate you bringing this to our attention and hope we may have the opportunity to welcome you back in the future.
Kindest Regards
The Belfry Team

Kind regards,