It's been weeks and I'm still trying to…
It's been weeks and I'm still trying to return my reformer. I heard back via email that they received my request but they never sent me instructions on how to proceed. Their customer service stinks! I hate that you can't talk to an actual person. So frustrating!
9 febbraio 2026
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Risposta di Pilatesflo
We’re really sorry for the frustration this has caused and understand how upsetting this experience has been. This is not the experience we want for you.
Our support team will reach out to you shortly with return instructions and next steps so we can help get this resolved as quickly as possible.