Recensione su Pilatesflo


Valutata 1 stelle su 5

DO NOT ORDER from this…

DO NOT ORDER from this company....definitely a scam!!!! Been trying to cancel an order for a week after being charged for 2 machines and order has not even been processed. Was quoted a price of $139.00 but was charged $285.93. After I requested the order be canceled, I can not get a response from their so called customer service AI email account...the only response I received was regarding a different persons complaint that they have not received their order!!!! I noticed that the return policy does not include a return address so even if you receive the product (Good luck) you can not return it for the so call full refund price. No phone number to call either. I just want to alert anyone who is thinking of buying this product DO NOT!!!! You will lose your money....also alert your bank immediately as the charge shows as a recurring debit purchase!!!! Will definitely file claim with BBB and seek advise on a civil suit. DO NOT be scammed by their fake five star reviews....probably AI generated they same as their phony customer service reps!

24 dicembre 2025
Non scritta su invito

Risposta di Pilatesflo

We’re truly sorry for the distress and frustration this situation has caused. We understand how upsetting this must be, and this is not the experience we want for any customer.

We want to look into this immediately, but we’re unable to locate your order from this review alone. Please provide your order number, so our team can contact you directly and assist with resolving this as quickly as possible.