AVOID
AVOID! Wrong parts sent and refused to rectify or refund, blaming me. A simple issue that could have been resolved easily, now I'll share this bad experience with any and everyone willing to listen.
UPDATE: the lengthy reply from this company is nothing more than hollow words, no action to resolve the issue caused by them has happened. So, I stand by my review and remain disappointed with the experience and very out of pocket with parts that don't fit my motorcycle.
Risposta di Drbikes
We’re very sorry to hear about your experience and apologise for the frustration caused by receiving the wrong parts.
We understand that this should have been a straightforward issue to resolve, and we regret that our communication did not meet your expectations. While we always aim to provide timely resolutions and refunds or exchanges where appropriate, it’s clear we fell short in this case.
Your feedback has been shared internally to help improve our processes and ensure better handling of similar situations in the future. We appreciate you taking the time to leave your comments and are genuinely sorry that your experience with us was disappointing.