I made the mistake of walking into this store. I had no intention of purchasing anything, just wanted to look. I managed to let myself get talked into 2 piercings and 2 pairs of earrings. Total cost including tip was $805. When I went to check out, the store's POS software suggested a tip of 15%, 18% or 20%. I picked 18% thinking I was tipping on the piercing service which was $70. I looked at my receipt after I left the mall and saw I had tipped on the piercing, the earrings and the tax. I left $116. I called the store and they refunded me the tip money right away. That was the first questionable underhanded thing that happened. Then I looked at my new piercings and they were way too close together for the size of the earrings. I was very unhappy with the piercing placement. I asked to return them which of course they said no. So I have $646 worth of earrings I cannot wear or return. This business sleazy. They offered to sterilize the earrings & re-pierce my ear. But they cannot be returned and sterilized. I said thanks but no thanks. Don't trust them!!!!!!