Recensione su Under the Cuff


Valutata 2 stelle su 5

poor performance and wrong parts

strap was too thick to mount on watch and the 22mm strap shipped with 20mm pins.

18 giugno 2025

Risposta di Under the Cuff

Dear John, Thank you for your review. I’m sorry to hear you were dissatisfied with your order.
I always aim to ensure my products meet expectations, and would have welcomed the opportunity to resolve this issue for you. However, I didn’t receive any direct contact from you regarding the concerns you’ve mentioned, nor were any photos provided for us to investigate further.

Please note, all 22mm straps are shipped with correctly matched 22mm spring bars, and it’s unfeasible for an incorrect size to be included. That said, if something was amiss, we absolutely would have been happy to correct it, whether through a replacement, refund, or another suitable solution.

Should you wish to reach out to me directly, I’m still more than happy to assist and put things right.

All the best, Matt