Hi Brett,

Thanks for taking the time to leave a review. I’m sorry to hear you’re wanting to cancel your holiday.

Once a booking has been made there are certain parts of it which are non-refundable - such as flights or transfers. If a booking is cancelled there will be cancellation costs incurred which we’ll detail for you, along with a £75/€75 per booking or £25/€25 for hotel-only bookings, which covers the cost of us processing the cancellation.

Unfortunately the cancellation fees cannot be discounted.

Please check out our dedicated help page here which provides more information on cancelling a booking https://bit.ly/3mUishH.

With best wishes,
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