Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The delivery guy was kind and understanding, the package was very well protected with Fragile tags all over it. And the product itself was indeed genuine and with a lower price than competitors. Truly... Leggi di più

Valutata 4 stelle su 5

A large array of choices in the tech world, I found their pc builder very helpful in making my choice. Thanks for the great service.

Valutata 2 stelle su 5

On m'a donné des barrettes de mémoire vive de différentes vitesses, l'une de 2400 et l'autre de 2666, et les Rayzen fonctionnent mieux à 3200 MHz. J'ai parfois des ralentissements, et le disque indiqu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

J’ai récemment commandé deux produits chez Zonetech.ma et je suis très satisfaite de mon expérience ! Le service client est professionnel, la livraison a été rapide et les pr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di computer
  2. Negozio di accessori per biciclette
  3. Negozio di telefoni cellulari
  4. Negozio di computer e accessori
  5. Negozio di giochi da tavolo

Scritti dall'azienda

Bienvenue sur zonetech.ma, la plateforme e-commerce incontournable au Maroc qui vous propose une expérience de magasinage exceptionnelle pour tous vos besoins technologiques. Que vous recherchiez des produits électroniques dernier cri ou des produits digitaux pratiques, nous avons tout ce dont vous avez besoin. Dans cet article, plongeons dans l’univers de zonetech.ma et découvrons pourquoi nous sommes le choix numéro un pour les passionnés de technologie au Maroc.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

130 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Big mistake!

Big mistake!! I bought an xbox series s that was" as new " from zontech.ma and the only thing that was "as new" was the console , the controllers were sooo dirty and obviously so used , they both had stick drift ,and yet when i texted him abt it in less than 24 hours , he said " their policy says that stick drift is not their responsibility after i use it " HOW in the world could i know if there is a stick drift if i dont test it??? The customer service was NOT good at all ,i was soo upset , and the man wasnt polite. He said he can replace them with new ones , but i have to pay for it ... although its not my fault they have stick drift , i showed him all videos of the testing of controllers ,how drity they were ,and he kept giving me ridiculous excuses. He also said " you bought it used ,so ofc this is how its gonna be" and there where i got even more upset , what does he mean used?? On the website it said " as new " used and as new are two completely different things ,which is very unacceptable, the only thing that was in a good condition was the console but the controllers were really messed up , yet he didnt take full responsibility, and he was quite rude by acting as if he is doing me a favor by giving me the money back and giving him the whole thing back (plus i paid for the delivery) and he did give me the money back that is something i will say ,but before that he did say something like " well we usually dont give money back but some ppl are stubborn so we just give them their money back "
This process took me 3 days of being so fusturated and trying to find a solution, and yet after he receives the console he sends me a video showing that the controller "is fine" through some kind of website ,saying that there is no issues with it and he doesnt know why i kept saying it had stick drift. why would he check stick drift in a website , when he can check it through the actual console?? I litterally showed him video of how it had a stick drift yet he totally ignored that trying to... idk make me believe its all just me ? My brother checked it too and we grew up using consoles so we arent stupid . I would never ever buy anything from them ever again , horrible experience, poor customer service

28 marzo 2025
Non scritta su invito
Logo di Zonetech

Risposta di Zonetech

Dear Yassmine,

We are sorry to hear that you were disappointed with your experience. However, we’d like to clarify a few points. We fully refunded you the same day we received the console back, despite not finding the stick drift issue you mentioned during our thorough testing (including physical tests on the console). We have clear video proof of this, as well as WhatsApp screenshots where you thanked us for the prompt refund and apologized for the inconvenience caused.

While we do our best to ensure all items meet the “as new” description, used products can have minor signs of previous use. Nonetheless, our customer service team addressed your concerns and refunded you in full – on the same day of reception.

We appreciate your feedback and will use it to improve further. We hope this clarifies the situation.

Thank you,
Zonetech.ma Team

Valutata 5 stelle su 5

Exceptional Service and Quality – Highly Recommend!

I recently purchased the PlayStation 5 30th Anniversary Edition along with additional kits from ZoneTech, and I couldn’t be more satisfied with my experience. From start to finish, their service was top-notch. Communication was excellent—they kept me informed every step of the way, ensuring a smooth and hassle-free transaction.

The delivery was impressively fast, arriving even sooner than expected, and the packaging was secure and well-handled. As for the product itself, everything was in perfect condition, exactly as described, and of the highest quality.

ZoneTech has truly exceeded my expectations with their professionalism, efficiency, and commitment to customer satisfaction. I highly recommend them to anyone looking for reliable and premium service. Will definitely be purchasing from them again!

21 marzo 2025
Logo di Zonetech

Risposta di Zonetech

Merci beaucoup pour votre avis positif ! 😊 Votre satisfaction est notre priorité chez Zonetech. À très bientôt pour vos prochains achats ! 🎮🚀

Valutata 1 stelle su 5

Mauvais service après vente.

Mauvais service après vente.

19 agosto 2024
Logo di Zonetech

Risposta di Zonetech

Bonjour Hicham,

Nous sommes désolés d'apprendre que votre expérience avec notre service après-vente n'a pas été à la hauteur de vos attentes. Chez Zonetech.ma, nous faisons de notre mieux pour accompagner chaque client, et nous avons répondu à chacun de vos appels afin de vous aider à activer votre abonnement Game Pass sur votre Xbox Series S.

Nous confirmons que la console que vous avez reçue était neuve, sous garantie et livrée avec l’abonnement inclus. Nos agents ont pris le temps de vous guider à plusieurs reprises, mais nous comprenons que l'activation puisse parfois sembler complexe si l’on n'est pas familier avec les consoles. Nous restons à votre disposition si vous souhaitez une nouvelle assistance pour finaliser l'activation.

N'hésitez pas à nous contacter via WhatsApp ou par téléphone, et nous ferons tout notre possible pour vous aider. Votre satisfaction est notre priorité !

Cordialement,
L'équipe Zonetech.ma

Valutata 1 stelle su 5

I ordered a gaming PC and I was waiting…

I ordered a gaming PC and I was waiting for the store owner to deliver it to me for a month, he kept telling me that some parts are out of stock, I was disappointed, so I asked him if the PS5 was available and ready for delivery and he told me that it was available and able to deliver it soon, after I received the PS5 it was very dirty, the box was broken, even the PS5 was dirty and looked like it had been used before, but not sure, I was planning to gift it to my nephew, when I opened the box for my nephew he was disappointed.

7 marzo 2025
Non scritta su invito
Logo di Zonetech

Risposta di Zonetech

Dear John,

We are truly sorry to hear about your disappointment regarding your experience with us. At Zonetech.ma, we always strive to provide the best service possible, and we appreciate your feedback.

Regarding the gaming PC, we kept you informed at every step about the unavailability of certain parts and even offered a refund, providing you with all necessary details via WhatsApp. However, you preferred to wait for the parts to arrive, and we respected your decision. The refund option was always available to you.

As for the PS5, we confirm that it was a brand-new unit with a 12-month warranty. We understand that the outer packaging may have suffered damage during shipping to Dakhla, despite our best efforts to ensure secure packaging. However, we assure you that the console itself was never used. When you reached out to us on WhatsApp, we explained the situation, but we did not receive any further response from you.

Customer satisfaction is our priority, and we remain available to assist you with any concerns. Please feel free to contact us if you need any further clarification.

Best regards,
Zonetech.ma Team

Valutata 5 stelle su 5
Logo di Zonetech

Risposta di Zonetech

Merci beaucoup pour votre avis positif ! 😊 Votre satisfaction est notre priorité chez Zonetech. À très bientôt pour vos prochains achats ! 🎮🚀

Valutata 5 stelle su 5

Satisfait

J'ai commandé une PS5 slim de chez zonetech. Reçue à Casa à temps, bien emballée.
Elle marche nickel et le suivi pendant la livraison était top !
Bon courage pour la suite !!

7 febbraio 2025
Logo di Zonetech

Risposta di Zonetech

Merci beaucoup pour votre avis positif ! 😊 Votre satisfaction est notre priorité chez Zonetech. À très bientôt pour vos prochains achats ! 🎮🚀

Valutata 5 stelle su 5

fast delivry to agadir

fast delivry to agadir
product new good price and service

30 gennaio 2025
Logo di Zonetech

Risposta di Zonetech

Merci beaucoup pour votre avis positif ! 😊 Votre satisfaction est notre priorité chez Zonetech. À très bientôt pour vos prochains achats ! 🎮🚀

Valutata 5 stelle su 5

Best

I received the exact product I was looking for.

16 gennaio 2025
Logo di Zonetech

Risposta di Zonetech

Merci beaucoup pour votre avis positif ! 😊 Votre satisfaction est notre priorité chez Zonetech. À très bientôt pour vos prochains achats ! 🎮🚀

Valutata 5 stelle su 5

Mr ayoub

Happy to deal with

8 gennaio 2025
Logo di Zonetech

Risposta di Zonetech

Merci beaucoup pour votre avis positif ! 😊 Votre satisfaction est notre priorité chez Zonetech. À très bientôt pour vos prochains achats ! 🎮🚀

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più