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Zonar Recensioni 

272
•
TrustScore 4 su 5

3,9

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Valutata 2 stelle su 5

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Leggi di più

Valutata 5 stelle su 5

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Leggi di più

Valutata 5 stelle su 5

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di telematica
  2. anche in
  3. Fornitore di GPS
  4. Servizi per le imprese

Scritti dall'azienda

Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.


Informazioni di contatto

Promotion box for Zonar

Smart fleet management tech for safety

Zonar is a trusted leader to help protect our nation's children.

3,9

Molto buono

TrustScore 4 su 5

272 recensioni

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3,9

Tutte le recensioni

(272)

14 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Presentation was a little too fast and…

Presentation was a little too fast and it need to be put in a more better order. If creating tags need to be completed first then that’s where it needs to start. Other than that the presenter did a great job.

2 maggio 2023
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Risposta di Zonar

Thanks for taking the time to provide your feedback. We'll certainly take this into account going forward. A member of our our training team will reach out to offer some one-on-one training as well.

Valutata 4 stelle su 5

Did great

Did great, was very clear spoken. Wish it went over maintenance tab more but great for a entry lesson.

28 aprile 2023
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Risposta di Zonar

Thanks for the great review Kolby. We'll have one of our trainers reach out to cover the Maintenance tab in more detail. Thanks for being a GPS Trackit customer!

Regards,
GPS Trackit Customer Experience Team

Valutata 3 stelle su 5

Needs more first-time user information

Maybe I misunderstood the goal of today's session, but I needed more information relating to setting up our system for first-time use. We were 38 min. into my video recording of the session when we were instructed to click on ACCOUNT first in order to set up TAGS, DRIVERS, and USERS.

25 aprile 2023
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Risposta di Zonar

Hi Rhonda, Thank you so much for the valuable feedback regarding the training session. We will have one of the trainers reach out to set up a one-on-one session and cater it to your specific needs. We'll share the feedback with the team as well.

Thanks,
GPS Trackit Customer Experience Team

Valutata 5 stelle su 5

Live experience

What was beneficial to me was the fact that I could watch what was being done instead of just listening.

13 aprile 2023
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Risposta di Zonar

Thanks for the five stars Margie!

Valutata 3 stelle su 5

It is difficult to navigate

It is difficult to navigate. We have trouble with the ELD units that plug into the trucks. I have to call to get the quarterly mileages.

6 aprile 2023
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Risposta di Zonar

Hi Dwight, thank you for the review. We want to make sure you feel comfortable using our platform. One of our trainers will be in touch to provide one on one training.

GPS Trackit Support Team

Valutata 5 stelle su 5

Training - GPS Trackit

Savannah was knowledgeable of the GPSTrackit Program. She was on time, patient, and kind. Savannah provided pertinent answers and explained the system thoroughly. I am more comfortable using GPS Trackit. Thank you very much, Savannah.

10 aprile 2023
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Risposta di Zonar

Thank you so much for the excellent review Cynthia! We'll definitely share the Kudos with Savannah. Please let us know if you need anything. Our support team is available 24x7.

Kind Regards,
GPS Trackit Customer Experience Team

Valutata 5 stelle su 5

Luke Tillisch has been great!

Luke Tillisch has been absolutely phenomenal. I was ready to be done working with you folks... he listened and addressed the issues. He is prompt and does what he says. Great team member you got there!

6 marzo 2023
Non scritta su invito
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Risposta di Zonar

Sean, We're thrilled to know Luke was able to restore your faith in our company. Thank you for the 5 star review!

Regards,
GPS Trackit Support

Valutata 5 stelle su 5

So far was easy..I stayed for the main…

So far was easy..I stayed for the main focused that I needed to know..then I got off but when I needed an answer she responded fast.. she was on point as always..ty for the teaching a beginner like me. 5 🌟 stars

27 marzo 2023
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Risposta di Zonar

Thank you for the 5* review Monique! We know you'll find value in the platform. Please, reach out if you have any more questions.

Thanks again,
GPST Customer Experience Team

Valutata 3 stelle su 5

Very hard platform to navigate

Very hard platform to navigate not as simple as other GPS tracking company,
great customer service, great support but you need to do something on your own very difficult.

22 marzo 2023
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Risposta di Zonar

Hi Zack, Sorry to hear you're finding the platform difficult to manage. We definitely want to know more about how we can improve our product to help you and your company be more successful. We will have our trainers reach back out to provide additional one on one training. We appreciate the positive review of our customer service.

Thanks,
GPS Trackit Customer Support

Valutata 3 stelle su 5

The program is a good program but the…

The program is a good program but the training has been pretty hit-and-miss not covering the topics that I need.

14 marzo 2023
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Risposta di Zonar

Hi Jon, Thanks for the feedback regarding the group training. We will have one of our trainers reach out to schedule a private one-on-one session to address any topics you'd like to cover. Thanks again for your review.

GPS Trackit Support

Valutata 5 stelle su 5

Eric did a great job going through…

Eric did a great job going through basic information's about GPS Trackit!
I was amazed at what this could do! Unfortunately this is too much information for my position, I do sales and it will be easier for me to reach to the driver ( by a phone call )to see what is ETA will be. I'm sure my company will benefit more out of this. My needs are different, I get calls from my customers to see where their delivery is at, we are a local bakery ( with seven 24 feet box truck )doing fresh daily delivery.
Thank you!

21 marzo 2023
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Risposta di Zonar

Thank you for the great review Bernard. We appreciate the 5*s. We're here for you and your company. Let us know if there's anyone else you'd like us to reach out to for additional training on GPS Trackit!

GPS Trackit Customer Experience Team

Valutata 5 stelle su 5

Five star company with great products and support.

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work with. It's rare in an era of short staffing to receive great Support and Service. Thank you.

16 marzo 2023
Non scritta su invito
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Risposta di Zonar

Hi Tim - Thank you 5x. We appreciate the kind words about Trevor and the rest of the team here at GPS Trackit. We're here for you if you need us.
Thanks for the 5-star review!

GPS Trackit Support Team

Valutata 5 stelle su 5

needed help and got it

I'm new here and everyone has been so very helpful. I can call in and ask for help and get it without fail. nice, easy to talk to people that really want to help. They walk me through the steps to get the help I need and explain to me in a way that doesn't make me feel crazy for calling in and asking in the first place. So glad I made the switch.

14 marzo 2023
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Risposta di Zonar

Hey Rick! Thank you so much for the great review. We appreciate the kind words about our Customer Support team. We're glad you made the switch too!

GPS Trackit Customer Support Team

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