We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Leggi di più
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Leggi di più
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.
Informazioni di contatto
821 2nd Ave Ste 1100, 98104, Seattle, Stati Uniti
- (877) 843 3847
- customerservice@zonarsystems.com
- zonar.com
Smart fleet management tech for safety
3,9
Molto buono
272 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I would have preferred that some one…
I would have preferred that some one walk me through how to use and answer my questions on how to view or see different reports
14 novembre 2024
Risposta di Zonar
Hi czs@gshospice.net, we can set up a 1:1 training with you to walk through reports specifically. Someone will be in touch shortly!
Thanks,
GPST Support
The first training call was very good…
The first training call was very good and easily understood. The second call was hard to follow. Talked a little fast to be able to keep up.
11 ottobre 2024
They are not good to work with
They are not good to work with if your business is no longer running, we went out of business and are still obligated to pay for a couple more years, we asked for them to cancel service but they said they can’t even tho we are no longer in business, we are getting charged 55 a month just for them to keep service on, we do not owe for monitor camera or anything, highly do not recommend them at all
8 dicembre 2023
Non scritta su invito
…gps tracking device
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next project/subject instead of waiting until the end of the sessions we don’t have enough time to take notes. She’ll give us maybe two more minutes at the end of the session for the slow typing person that’s it.
There’s a lot to learn and she really doesn’t give us much time before moving on !!!
27 settembre 2024
Productive Use of Time
Savannah did a great job during the webinar. She kept the pace flowing and provided a helpful overview of several menus/functions within their product. Looking forward to the next training session. Thank you!
24 settembre 2024
Wow - Janet Suarez is awesome!!!
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to create a spreadsheet to go line by line and make sure our equipment was working correctly and got trouble tickets placed with the support team quickly. She figured out our billing and what equipment I need to return. Just a great experience after I was about to just give up. I chose 9.13 but she actually worked on all this for over a week with me.
13 settembre 2024
Non scritta su invito
Lady giving the presentation was…
Lady giving the presentation was helpful, explained in Lamens terms and was extremely knowledgable
6 settembre 2024
I placed an order
I placed an order. I followed up the next day since I never received and email update about my order. I called 3 times, transferred to others, then told we will call you back. Never got a call back. I tried, this company didn't.
3 settembre 2024
Non scritta su invito
Risposta di Zonar
Good afternoon Josh,
We really appreciate your response and would like to know more. We pride ourselves on customer service and responsiveness. Your experience is definitely not the experience we want for our customers and potential customers.
Our team is actively trying to contact you to make things right.
Upon the first review, it appears there were purchase requests made via e-commerce, but there was a typo in the email address provided. This address was slightly different than the one we received when you spoke with a live agent. We believe this is where the lines got crossed, but will need to investigate further.
We look forward to your business.
GPST Support Team
Easy to understand and an abundance of…
Easy to understand and an abundance of good information.
3 settembre 2024
Risposta di Zonar
Great to hear! Thanks for the feedback. Live platform training is always available to you and included in your plan. Reach out any time you need us.
GPST Support Team
Risposta di Zonar
Thanks Joel! The Team is here for you if you need anything. Thanks for the review of our products and people.
GPST Customer Experience Team
Very helpful!
9 agosto 2024
Very well explained
Very well explained, A lot of helpful tips that I learned from watching this video. Seems pretty easy to use
1 agosto 2024
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