We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Leggi di più
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Leggi di più
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.
Informazioni di contatto
821 2nd Ave Ste 1100, 98104, Seattle, Stati Uniti
- (877) 843 3847
- customerservice@zonarsystems.com
- zonar.com
Smart fleet management tech for safety
3,9
Molto buono
272 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent presentation
Webinar host did a great job of presenting the information in very easy to follow format.
22 novembre 2022
Risposta di Zonar
Thanks for the great review Coronado Mfg!
Not what expected when it tracks miles
Doesn’t get the information 24/7 on specific trucks. We only want it for summary miles report but that is to broad for the information given and the miles report is to much information.
17 novembre 2022
Risposta di Zonar
Thank you for your review. At the time of this edited response, a member of our support team reached out and was able to assist you with the reporting solution you were looking for. Please feel free to contact our support team for anything you need in the future. All the best!
Thanks,
GPS Trackit Support
Just got start with the new system
Just got start with the new system. Finish my first class. Lot of good information.
10 novembre 2022
Risposta di Zonar
Thanks for the great review David Davis and welcome to GPS Trackit!
Something is wrong with the way my…
Something is wrong with the way my system is working It took a while to convince the rep it was not user error, I sent a video of what I was doing. He said he would start a ticket but I have no ticket tracking at this point 1 hour later
10 novembre 2022
Risposta di Zonar
Hi Tony,
Thank you for sharing your feedback regarding issues you are having with the system. We are sorry to hear about your experience and will have someone from our Support Team contact you first thing to help rectify the issue.
Thanks,
GPS Trackit Support Team
Thorough and Easy to Understand
Everything was very thoroughly explained and in an accessible manor. I liked the bit of humor that was thrown in, as well.
9 novembre 2022
Risposta di Zonar
Thank you for your 5-star review!
Fast to respond they resolve issues…
Fast to respond they resolve issues quickly good service with the products.
9 novembre 2022
Non scritta su invito
Risposta di Zonar
Thank you for the great review Tracy!
employees are great
The people I ask questions to are willing to find the answers for me which I appreciate. Unfortunately, the software is not capable of doing what I'm hoping for. So 5 stars for the employees and 3 stars for the software.
27 ottobre 2022
I was looking for more of a one-on-one…
I was looking for more of a one-on-one learning. I did learn a few things, but the pace was way too fast and having to use the message bar is so impersonable in asking questions.
2 novembre 2022
Risposta di Zonar
Hi Rod, Thank you for the feedback. We offer 1 on 1 training as well as group training options. One of our trainers has reached out to set up a more personalized 1 on 1 training with you.
Let us know if you need anything else.
GPS Trackit Support
Risposta di Zonar
Thanks for the great review and feedback. We'll be sure to pass along your 5*'s to Savannah!
Interesting Webinar but I felt it…
Interesting Webinar but I felt it perhaps could have been more interactive with attendees and allow for better discussion between guests
27 ottobre 2022
Risposta di Zonar
Thanks for your review of the group webinar Daniel. We also offer private sessions for a more interactive experience. We'll have someone reach out to schedule a one on one session with you.
Thanks,
GPS Trackit Support Team
Well done
These classes are always helpful and thorough. I feel as though the instructors are always happy to help and knowledgeable.
12 ottobre 2022
Risposta di Zonar
Thank you Krista! We appreciate the feedback and the 5*s!
GPS TRACKING
This is one of the best programs I have ever used. it's great for any Company that has a fleet of trucks.
from Maintenance to registration the training is great and easy to learn.
12 ottobre 2022
Risposta di Zonar
Thanks @Donnal Armstrong! We're really glad you're a fan of GPS Trackit! We appreciate the great review.
Great response time!
12 ottobre 2022
Non scritta su invito
Risposta di Zonar
Thanks Dave! We appreciate the 5*****'s
There request a video doesn't work and…
Their request a video doesn't work and their support provides no help just bad and conflicting excuses. The whole point of a system like this is to get video of accidents that occur - system didn't capture fender bender and request a video could not retrieve video. Numerous calls and requests to support provided no help. Even recent random video requests don't work.
9 ottobre 2022
Non scritta su invito
Risposta di Zonar
Hi Jared, We're sorry to hear you've experienced issues with your video solution. We've had someone from our support team reach out to assist and provide options. Thank you for leaving this review and allowing us to look into the issue.
Regards, GPS Trackit Support Team
Extremely Responsive Account Manager
Daniel has been very helpful and responsive to ensuring that our Agency has the upgraded gps units needed. His assistance has been greatly appreciated.
3 ottobre 2022
Non scritta su invito
Risposta di Zonar
Thank you so much for the great review. We're glad you're having a great experience with GPS Trackit!
Very informative and a clean interface!
29 settembre 2022
Risposta di Zonar
Thank you for the 5* Review of our platform Alexandra!
Roman does most of the time receive our…
Roman does most of the time receive our "Stop Idle Report" in the correct format and timely. But just to make you aware, the report usually never comes if a holiday falls on Monday (same day we get report) and this last week it was not formatted correctly and was useless. We have turned in a work order for this issue, I hope Monday 10/3 report for current week will be correct.
26 settembre 2022
Non scritta su invito
Risposta di Zonar
Hello Jeannette Cottrill,
First, we'd like to thank you for your 4-Star review of GPS Trackit, and for taking the time to provide us with this feedback. We apologize for this inconvenience and are creating a case to investigate & resolve the issue. A member of our support team will be reaching out to you shortly.
GPS Trackit Support Team
Risposta di Zonar
Thanks Ron! So are you. We appreciate the 5* Review.
The class was thorough and informative
21 settembre 2022
Risposta di Zonar
We're glad you found our GPS Trackit training useful!
Risposta di Zonar
Thank you! We appreciate the review.
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