Zivanche Recensioni 

46
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

Excellent watch and mostly there client handling is top notch . I got call from Mrs Naveena she is awesome representative and also deciding the best watch for me. I appreciate her work ☺️. Best watch... Leggi di più

Valutata 5 stelle su 5

This is specially for zivanche That they got a very good staff specially my experience with shahwar was one of the best The way he helped with complete process also with great deal I’m very impr... Leggi di più

Valutata 5 stelle su 5

i bought 2 watches one is limited edition, with original rubbies and sapphires and also comes with tour billion movement, second one is astro edition. Got them from there mohali office and ordered 2 m... Leggi di più

Valutata 1 stelle su 5

Ive ordered a zivanche order Order #8886223 on 9th august.. when ever i enquire it say will be delivered next week but still no update... the payment was prepaid... prepaid customer should be prioroti... Leggi di più


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

46 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 42% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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4,0

Tutte le recensioni

(46)

42 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience. Thank you

This matter has been resolved now. Thank you for your kind assistance and one lovely complimentary gift.
Thank you once again team Zivanche 🙏

14 marzo 2026
Non scritta su invito
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Risposta di Zivanche

Thank you so much for your kind words and wonderful feedback!

We’re truly glad to hear that your matter has been resolved and that you had a great experience with us. It means a lot to the entire Zivanche team to know our efforts made you happy.

Your appreciation motivates us to continue delivering the best service and products. We look forward to serving you again soon!

Warm regards,
Team Zivanche

Valutata 1 stelle su 5

Unreliable. Unprofessional. Avoidable

Zivanche seems to have the most unreliable logistics & the most untrustworthy customer service personnel.
My order ID 8883769 for a women's watch (for which i prepaid Rs 9 k upfront) placed on 12 th March 2026 & mentioned for delivery in 4-5 days at the time of order placement has not yet been received!!
Moreover when u try & raise a complaint on their customer service whatsapp no, they do not respond. When u repeatedly call them, there is this lady called Muskaan who always says that it will be delivered next week, & promises to update you. Which she never does. And tje same cycle repeats the next week. And again.
When asked to explain the reason for delay, she has no clue. When asked to connect the customer to her senior, she says she can't & blocks the Escalation & resolution process.
Very unprofessional. Seemingly shady.
Pls do not rely on this brand or its promises.

27 marzo 2026
Non scritta su invito
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Risposta di Zivanche

Dear Mr. Sachin Bawari,

Thank you for sharing your feedback regarding your order (Order ID: 8883769). We sincerely apologize for the inconvenience and delay you have experienced. This is certainly not the experience we aim to provide to our valued customers.

We understand your concern regarding the delivery timeline and the lack of proper updates. Please be assured that your issue has been taken seriously and has already been escalated to our senior team for immediate attention.

Our team will be contacting you shortly to provide a clear update and ensure a prompt resolution of your order.

We truly regret the inconvenience caused and appreciate your patience.

Regards,
Team Zivanche

Valutata 5 stelle su 5

i bought 2 watches one is limited…

i bought 2 watches one is limited edition, with original rubbies and sapphires and also comes with tour billion movement, second one is astro edition. Got them from there mohali office and ordered 2 more, one roulette efition and one astronaut one. Really Liked there Time Pieces.

12 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Lacks integrity and customer trust.

Communication is bad, company is not well structured neither their supply chain, logistics ...lacks integrity and customer satisfaction. these are very imp to create trusted brands otherwise everyone is swiss watch seller on roadside....

31 dicembre 2025
Non scritta su invito
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Risposta di Zivanche

Dear Sir/Ma’am,

We sincerely apologize for the experience you’ve had and truly regret any inconvenience caused. Your feedback regarding communication, logistics, and overall service is taken very seriously.

At Zivanche, we are continuously working to improve our operations, streamline our supply chain, and ensure a more transparent and reliable experience for our customers. We understand that trust is built through consistent service and clear communication, and we are committed to doing better.

Our team will personally connect with you shortly to address your concerns and provide a proper resolution.

Thank you for bringing this to our attention.

Warm regards,
Team Zivanche

Valutata 5 stelle su 5

Perfect gift for my father

I received my order today from zivanche and u am genuinely impressed! I had purchased the draconis golden brown watch to gift my father. The packaging was elegant, delivery was right on time, and the watch quality is outstanding- it feels luxurious and perfectly crafted.
My father absolutely loved it, making this a truly memorable purchase. Thanku zivanche.

11 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently purchased the le serpent…

I recently purchased the le serpent silver rose gold serpenti watch,A Bovbo edition from Zivanche, and I'm extremely impressed. The watch is exactly as showcased - Elegant, luxurious and flawlessly crafted. It arrived in perfect condition, beautifully presented in premium packings that's truly reflects the brand's class and attention to details.
The design, comfort and craftsmanship are simple outstanding making it a statement piece for my occasion. Also Zivanche provides global shipping and their customer service is absolutely top notch, offering a seamless and satisfying shopping experience from start to finish.

15 ottobre 2025
Non scritta su invito

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