Zirrus Recensioni 

I have signed up as one of the first customers in Mocksville, when the services were advertised. I have outdoor cameras and the suggested service was an outdoor booster for which I am already paying a monthly fee. It was promised to reach a signal at up to 200 ft. I have recently installed an outdoor camera at 150 ft and the signal does not reach. The technician suggested moving the booster to a different area of our home. However, the cost for this service is $100.00. I have explained that the location where the booster was installed was not my choice, there should not be a charge to relocate it. I am very upset as I am unable to use the camera and because I am being charged to relocate it. The company is taking advantage to collect fees for a relocation that was not my choice. I will share this review on as many platforms as possible, this charge is completely unacceptable.

Thank you once again, Broderick, for haveing resolved the technical issues with my Zirrus box modem in such a caring and professional manner...

On May 14, 2025, at 9:06 AM, I received the following, somewhat uninformed, email from Zirrus:

We apologize that we did not meet your expectations. How can we improve?

I replied:

On the contrary, my expectations have been more than exceeded-many thanks and kudos to BRODERICK, who successfully restored my Zirrus box router on Tuesday, May 13, 2025.

However, after my call with BRODERICK, I encountered a new issue:

My iPhone connection did not allow me to answer any of the “on a scale from 1 to 5” survey questions!