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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We really love working with the people at Zinrelo. Anytime we have an issue or something we are trying to accomplish, they are always willing to help us set it up, or do some extra work on the back-en... Leggi di più

Valutata 5 stelle su 5

First of all, Zinrelo's customer service is top-notch. They are always there to help you out, and you have a dedicated specialist. Secondly, the platform is simple but effective. It gets the job done... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is one of the most user friendly and flexible apps we could find! It comes ready to go active right out the box, but it also provides a very customizable platform. The staff is super friendly... Leggi di più

Dettagli dell'azienda

  1. Agenzia di consulenza per l'IT e le imprese
  2. Servizio di sviluppo aziendale
  3. Fornitore di soluzioni per l'e-commerce
  4. Servizio di marketing su internet

Scritti dall'azienda

TrueLoyal is the AI-powered loyalty platform that enables consumer brands across complex online and offline sales channels to keep customers for life. TrueLoyal supports highly flexible integrations and multiple program types: B2C, B2B and B2B2C to create customized rewards and incentives for various customer types. We work with thousands of brands globally to deliver hyper-personalized, omni-channel experiences that increase repeat purchases, customer lifetime value, and keep customers engaged between purchases as brand advocates. Born out of Zinrelo and TINT, our deep industry expertise, global partner network, technology innovation and AI driven intelligence ensure that your loyalty program is strategic, unique and results-driven. At TrueLoyal, our mission is to eliminate the complexity of loyalty and empower brands with a single platform that combines technology, data, and strategy. From receipt scanning and AI-powered segmentation to gamified experiences and community-driven engagement, we give businesses the tools to build lasting customer relationships. With dedicated support and a commitment to shared success, TrueLoyal helps brands unlock growth, foster loyalty, and transform one-time buyers into lifelong advocates.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

59 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

The people at Zinrelo are great to work with!

We really love working with the people at Zinrelo. Anytime we have an issue or something we are trying to accomplish, they are always willing to help us set it up, or do some extra work on the back-end for us, to get it working. They are also very pro-active, with making suggestions of how they think we could get even better results from the Loyalty Program. They really are a pleasure to work with. They also did some custom work on our system, to get everything to work with an API with our Netsuite System. It makes it seamless for us, so that points are adjusted if customers make returns or exchanges. We love how it just works, without us having to monitor it at all. The only feature that I wish we could get to work better, is the system for bonus points. Because of the way our system is set up, that portion isn't automated for us, and we have to run it as a batch process, and issue bonus points with a delay, until we our outside of our return/exchange window. We are still able to use the feature though. Our customers have really enjoyed the addition of the loyalty program as well, so that they can earn certificates to use for their future purchases. We have gotten a lot of positive feedback since we added it. :)

19 gennaio 2021
Non scritta su invito
Valutata 4 stelle su 5

Responsive & flexible

Very responsive service reps and they try hard to work with us when we present them with new scenarios. I would definitely recommend them to anyone considering a rewards program.

8 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Quarterly Review

Sid gave us an excellent quarterly review. His meeting was well planned and skillfully executed. It was concise and solution-oriented. Very helpful suggestions and offerings from Zinrelo.

8 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

We thought we had a decent rewards…

We thought we had a decent rewards program in place until we implemented Zinrelo. Top to bottom technology and customer service are the first things to come to mind. Their assistance was top notch in getting us set up and if the need arises someone is always available to provide immediate customer service. We highly recommend Zinrelo and plan on enjoying this recent addition to our business!

2 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Great customer service and…

Great customer service and availability! Always open to what we needed, and the tech team met all of our needs!

1 ottobre 2020
Non scritta su invito
Logo di TrueLoyal - Loyalty Rewards Platform

Risposta di TrueLoyal - Loyalty Rewards Platform

Thank you for the kind words Jordan! We appreciate you taking your time to review us.

Valutata 5 stelle su 5

A Loyalty Program to Boost Marketing Campaigns.

Zinrelo is a loyalty program which helped us boost our email marketing efforts. We were able to create customer segments and precise promotions to target these segments. Our promotions became more relevant to customer which automatically improved the conversion rate of such campaigns.

17 settembre 2020
Non scritta su invito
Logo di TrueLoyal - Loyalty Rewards Platform

Risposta di TrueLoyal - Loyalty Rewards Platform

Its great to see our work was able to make a positive impact with your promotions. We really appreciate and thank you for taking time to review us.

Valutata 5 stelle su 5

A great loyalty program to look out for...

Zinrelo has helped our business shift away from promotions and increase customer lifetime value. We implemented Zinrelo in mid-year last year. This year in Q1 we’ve had a 20% jump in retention rates and 16% jump in customers making 5 or more purchases. Their team was great to work with during the implementation process, and their support folks have been quick to resolve any issues. Zinrelo has been a great partner for us, and we would definitely recommend them to others.

24 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Great Rewards program for our web site

Great Rewards program for our web site! Has been easy for customers to understand, and the service is great from Zinrelo. Growing our business and engaging our customers - lots of new and repeat visitors - very happy with this new addition to our business.

19 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Outstanding Customer Support

We had an excellent experience with the Zinrelo support team to quickly implement rewards on Bigcommerce. They also did some detailed custom work for us to go on and above what they needed to do. It is exactly the rewards program that we needed!

12 novembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Great Application to have for a Growing online store.

Zinrelo is a loyality program customizable that helped my business to create a solid bond with our customers and make them feel appreciated. i am happy we found Zinrelo , the staff is fridnly and prompt and able to help any customization need. the application is well thought off and covers all aspects of the loyility need.

30 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent Reward Program Tool

We were looking for a reward program for our marketplace bakerykart.com and finally we zeroed at Zinrelo.

The Zinrelo loyalty rewards program was very easy to set up and manage. We were able to get up and running very quickly. The customer support is superb.

20 agosto 2019
Non scritta su invito

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