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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am a regular commuter on the St Albans to Hatfield route, and I want to give my highest praise to our driver, Tony. Taking the Zeelo bus driven by Tony is always a reliable and happy experience... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Zeelo's customer service team are all phenomenal but I want to highlight Terry from the team because of his professional conduct. I had a sensitive request, which he handled with care and immediately.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

My child starts using Zeelo this year due to going to year 7. Coach has been late consistently everyday for the last 2 weeks. System is very rigid in requesting new stops or moving stop. My ch... Leggi di più

Valutata 5 stelle su 5

Very prompt and efficient service from Ann who sorted some issues concerning the young lady who we care for and her transport to and from College. All done by exchanging a couple of bits of communic... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio tecnico

Scritti dall'azienda

Zeelo is a bus-sharing company, providing transportation services for commuting, school runs and events; bookable via a mobile app


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 55% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(1277)

28 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Easy booking and readiness to render…

Easy booking and readiness to render service anytime scheduled.

23 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Easy interface and great UI keep it up

23 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Excellent services from their drivers

Excellent services from their professional drivers

18 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Great Experience! Excellent Service!

I had an excellent experience with Zeelo! The service was reliable, punctual, and incredibly convenient. The vehicles were clean and comfortable, and the booking process was seamless. The drivers were professional and friendly, making the journey stress-free. I highly recommend Zeelo for anyone looking for efficient and hassle-free transport solutions!

3 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

My Zeelo Experience

The Zeelo service has been a convenient and safe means of transport to work for me. I enjoy commuting with the Zeelo and find it an alternative way to save more money. I also like the way the drivers treat passengers professionally and make sure everybody in the bus feels comfortable with the journey. Keep making the service great.
Go Zeelo!!!

21 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Convenient Transport

I can only go to GXO DC10 if I have a Zeelo ticket because I work on weekends at late hours.

23 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Good transportation

Good transportation for work

23 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Life saver!!!

22 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Entering the bus with friends and other…

Entering the bus with friends and other colleagues.

10 ottobre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Companies help system is great it’s…

Companies help system is great it’s always help me in my very problem I waann specially say thank you to ANN is the person who help me thank you so much

10 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Team Zeelo

Valutata 4 stelle su 5

Easy ride and always timely

19 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Maximum Productivity with Zeelo

The zeelo service makes life easy for both the employer and the employee.

19 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Speedy response through chat on website

Ann from the Zeelo customer service provided great service today when I couldn't top up my account. Very speedy response and help through the chat function on the website and I managed to quickly resolve the issue.

19 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Team Zeelo

Valutata 5 stelle su 5

Zeelo

I enjoy the zeelo app

19 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Great service

Great service

19 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 4 stelle su 5

Very good office commute service

1. The smartphone app is user friendly with tracking option
2. Easy to manage bookings

Cons:
1. Ride booking demand need to be managed effectively by reducing wait times. Currently it takes 10-15mins to book a ride on the slots opening day

9 settembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. I do want to assure you that the service you require is in high demand and the waiting times have been implemented to ensure that everyone has fair access to the site and can be served efficiently.
We appreciate your patience and understanding as we work to accommodate all users.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 4 stelle su 5

Buses are comfortable

Buses are comfortable, reliable and convenient but don't see why the driver's can't drop off who are passing there bus stop on way back from work after a long day on our feet

18 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

In relation to the bus stop, if your current stop is not suitable for your needs, we do offer the option to "request a new stop" through our website.
Simply submit your request, and our team will be more than happy to review it. We are committed to providing the best service possible and will assess your request carefully to see how we can accommodate your preferences.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Great service

18 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Unreal service

Unreal service

18 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

Valutata 5 stelle su 5

Best way ever to commute to work as an…

Best way ever to commute to work as an Amazon employee

18 novembre 2024
Non scritta su invito
Logo di Zeelo

Risposta di Zeelo

Hello,

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.

Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.

Thank you again for your kind comments.

Ann
Team Zeelo

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