Would give 0 stars if I could
Would give 0 stars if I could.
They charged me double the quoted price without saying anything, without even opening my door for me. He looked at the lock and told me it was impossible and tried to charge me more than double to drill it, even after I explained the lock over the phone and said I didn't want to have it drilled, as I'm just a tenant, after calling them and asking why i was charged extra they told me that it was for 'labour' I then asked what labour he didn't do anything other than walk into the building to look at my front door and they told me there must of been a communication error (not sure how there could be as he pulled out the card machine and set it at that price, also on another note his card machine was completely black without and indication to say how much I would be paying bigger fool me for trusting him, when i brought it up to him he told me it was for 'night' charge but the person on the phone had included that in the initial quote. so anyway when i called them they) told me they would need a manager to issue a refund (this was after a few calls that they hung up on me not willing to deal with me) and he would call me in 15-20 minutes, this was at 10 i then recalled them at 12, 3,4:30 and 5:30 which they told me the same thing, I then was only offered a refund after threating to take them to small claims court, they're clearly scam artists that aren't even willing to provide me with a recipt or service, or anything to comfirm the refund, I am still waiting on this refund and will be calling my bank if i haven't recieved comformation by tomorrow as they have ensured me it will be done by the end of the day.
16 settembre 2026
Non scritta su invito