YourGreenHouses Recensioni 55

TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

When I started looking for big greenhouses (50’+) I would see commercial sites and the cost would be 10X more then the one I found with YourGreenHouse. When I received the crate I was pleased with the... Leggi di più

Valutata 4 stelle su 5

The greenhouse is durable and has withstood a full year of crazy weather, including severe winds, ice, and snow. It looks nice, too. We had a shipping problem and there were a few missing parts.... Leggi di più

Valutata 4 stelle su 5

I love my greenhouse so far. It is super stable and functional. I do think the instructions were a bit confusing and I may have built it slightly wrong. For example I never got the pop up window to w... Leggi di più

Valutata 5 stelle su 5

Ordered the greenhouse early on 2025 before growing season in New England. Received in March with no damage though tracking was intermittent. Assembled about a week later in 2 says with 3 people and 2... Leggi di più

Dettagli dell'azienda

  1. Serra
  2. Negozio di arredamento da giardino
  3. Negozio di articoli per il rinnovamento della casa

Scritti dall'azienda

YourGreenHouses is a premium greenhouse manufacturer that has been serving growers across the United States and worldwide since 2009. Our greenhouses are produced in Europe and ship directly to your door with free nationwide delivery across all 50 states. We offer three main product lines to suit every space and growing goal. Our polycarbonate range covers compact backyard structures through to large commercial setups. Our Nordwood line combines slow-grown Nordic spruce with tempered glass for customers who want a premium garden room aesthetic. Our Scandiglas range offers high-performance tempered glass structures available in multiple configurations including standard, Accoya, Pyramid, Lean-To, and T-Shape Orangerie. Every greenhouse we sell comes with a manufacturer warranty that varies by model and product line, designed to give you long-term confidence in your purchase. Our support team is available from the moment you place your order through to assembly and beyond. We have served hundreds of thousands of customers across multiple continents over 15 years of manufacturing. Every review we receive helps us improve and serve our customers better. If you have had an experience with us, we want to hear it.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

55 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 77% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

The quality of the materials is very…

The quality of the materials is very good. Material arrived in good shape. One piece of polycarbonate was damaged and is being replaced. The 8x13 greenhouse was ordered 11-1-25 and received 4-7-26. Over this time period, I called several times and received different information each time on the status, which I believe was not accurate, at least misleading. I was assured I would receive a tracking email when it shipped. My last call in March, they said I should receive the greenhouse in early to the middle of April. On April 7th, a freight truck showed up with the greenhouse. I never did receive a tracking email.

I was disappointed in the accuracy of the printed instructions. Numerous areas were not clear; there is no narrative, only pictures with numbers. None of my parts or bags of hardware were labeled with numbers from the instructions. Page 11 shows drawings of the polycarbonate with sizes. The pictures of the poly do not match the listed size; however, the written sizes match the parts once you figure them out, don't go by the photos of the poly on page 11. Pages 12 & 13 are another parts list. The last part on page 13 has the extension elements listed. It was not specified that since I ordered the 13-foot, I had two extensions. I eventually figured that out, but it would have been nice to have a written narrative. Two of the parts, K1 and K2, are L brackets, and the legs of the brackets are of different widths, which require a specific orientation. After the installation of a couple, it was obvious I had them reversed. Having a note to that effect of orientation would have been helpful.

There were some parts included that were not listed, i.e., aluminum tape, two aluminum channels that I figure were for the roof vent, but not sure. Communication to the technical department was never returned. I was told that if I had technical questions, to call a number. I called it 3 times during installation, leaving a message, and I'm still waiting for a return call.

Overall, we are pleased with the product. The company needs to work on the accuracy of the communications and the quality of the installation instructions. The installation video was somewhat helpful, but the clips are very short.

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Best quality and value.

When I started looking for big greenhouses (50’+) I would see commercial sites and the cost would be 10X more then the one I found with YourGreenHouse. When I received the crate I was pleased with the quality of every material aspect of its content. The only problem I had was that the directions in places were vague and nondescript. I was able to build my giant greenhouse by myself but I would advise at least two people building one and make sure you inventory and label all parts that aren't labeled and you will be fine.

16 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered the greenhouse on March 8th

Ordered the greenhouse on March 8th. I was told there was a 2-3 week shipping time. It took about 3 weeks to get into the United States. FEDEX shipment went to Memphis where it was immediately placed on a customs hold because the manufacturer had not supplied the required customs forms. I contacted support right away and called every day for over a week to see if they had supplied the information. FEDEX called me everyday with an update waiting for the proper paperwork. Today I was informed that FEDEX would be processing the product for return if they don't have the information by tomorrow. I suggest everyone read the comments on their Facebook advertisements. Apparently timely shipping is another issue they have.

Update the reply by the manufacturer below is a lie. Federal Express processed my package for return to shipper this morning. Now I'm going to have to file a scam report with my bank to get my money back. Hopefully somebody at that company goes to jail.

6 aprile 2026
Non scritta su invito
Logo di YourGreenHouses

Risposta di YourGreenHouses

Hello R Miner,

Thank you for sharing your experience and we sincerely apologize for the frustration this caused. You were right to expect better communication throughout this process.

To provide some context — FedEx implemented new customs documentation requirements in April that affected shipments in transit. As soon as we were made aware of the hold on your order, our team submitted the required paperwork and the tracking now reflects that. Your greenhouse is currently on its way and expected to reach you within 3 to 4 business days.

We understand this is not the experience you signed up for and we take full responsibility for ensuring this does not happen again. Our team has already been in touch with you directly and we are monitoring your shipment through to delivery.

We appreciate your patience and hope the greenhouse is everything you expected once it arrives.

- YourGreenHouses Team

Valutata 4 stelle su 5

Really enjoying my greenhouse

I love my greenhouse so far. It is super stable and functional. I do think the instructions were a bit confusing and I may have built it slightly wrong. For example I never got the pop up window to work and now it's just a flimsy window I hold down with the weight of a brick. So better instructions would be great.
All the materials are really durable and nice, except the handles, but their customer service is really amazing, which is huge in my opinion for product selection, and they have sent me new handles. Also they were available throughout the build process whenever I had a question.

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Classic round greenhouse 20'

Ordered the greenhouse early on 2025 before growing season in New England. Received in March with no damage though tracking was intermittent. Assembled about a week later in 2 says with 3 people and 2 full day on a location I prepared with my backhoe. Came as a base unit with an extension so took a bit of figuring out but went together ok. Unit has held up well through 1 growing season, winter blizzard and high winds. Did not install roof vent and opted for large fan at opposite end of entry door hooked to a thermostat. I use for hardening plants and growing some inside that love the summer heat as well as extending out the fall growing season using a diesel heater. I definitely recommend the product but be sure you have some help assembling and read instructions (several times) and test fit sections and especially check for level and square as you go. Ordered the 20' classic round top.

27 marzo 2025
Non scritta su invito
Valutata 3 stelle su 5

Instructions were almost of no use

Instructions were almost of no use. Parts were not clearly labeled. I have extra parts that I believe were not labeled.

What I like is the super sturdy frame.

What I wish you had is a water capture/rain gutter system to add to the greenhouse.

23 aprile 2025
Non scritta su invito
Valutata 4 stelle su 5

Durable

The greenhouse is durable and has withstood a full year of crazy weather, including severe winds, ice, and snow. It looks nice, too.
We had a shipping problem and there were a few missing parts. The issue was addressed reasonably fast.
Assembly was challenging, mostly because of the semi-confusing/ vague instructions, and the small parts (nuts & bolts).
Overall, I am satisfied.

1 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

After lots of research I chose…

After lots of research I chose Yourgreenhouse to make my purchase with, that was a year ago. I’m so happy with my purchase. My greenhouse is durable, easy to construct and easy to use all of its space as intended. Bruno and his staff were wonderful to work with. I absolutely love my Greenhouse.

12 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

The Green house arrived in less than a…

The Green house arrived in less than a month. Came perfect with FedEx.(the big truck) It took me over a year to build it but it's worth the waiting. They seem had two salesman Bruno and Carlos both been very helpful and patient with me even tho we had a lil bit issue prior to the shipment. I do recommend this product and the company.

20 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Greenhouse works great

Greenhouse works great
Added a solar powered vent fan and lights. The greenhouse does not seal up very well, I used silicon calk and spray foam. This green house is not perfect but a good budget option.

26 febbraio 2026
Non scritta su invito
Valutata 2 stelle su 5

Still waiting for delivery

Hi, this is Yaochuan Yin again.order# 1002 from Canada.
I still don't have the update or date of delivery from the company.
I need to know the reason why it is delayed so long. And I need an update of the scheduled delivery time.

Thank you.

21 febbraio 2026
Non scritta su invito

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