Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

I was disappointed to see that when I used my higher promo code WIG20 my free shipping was taken away even though I was supposed to get it because I bought 3 wigs. This almost caused me to abort and c... Leggi di più

Valutata 1 stelle su 5

Wigs I purchased are not the ones I received, there was not a lace front with any or headband. They are all black colored wigs of poor quality. The return of my wigs have been ignored

Valutata 1 stelle su 5

Charged me $30 handling fee to cancel which absolutely ridiculous. Not sure why it takes 2 weeks to process order. Nice customer service but wish they put the same energy into running a smoother busin... Leggi di più

Valutata 4 stelle su 5

I was able to select some of my favorite styles and colors (without having lace or glue)👍🏼!!! Once I receive my Order and my Wigs look like your advertisement, maybe I can Rate company as 100%. "... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

EVERYTHING Is WRONG!!!!!

EVERYTHING!!! I have written a review via email immediately after receiving all 5 wigs. They are nothing like what was advertised. It feels as though you guys utilize another company’s advertising to sell your products! I ABSOLUTELY DO NOT want them. I am returning them and I am requesting a full refund. I have pictures and hope I’m able to upload them. For example, the red wig (advertised) is more of a wine color with lighter hues red. However, your red wig literally looks like the curly light red wig Annie wore in the movie “Annie!” It’s horrendous!!! Besides, they have a horrible disgusting smell. You guys need to stop selling wigs until you upload the exact representation of what you’re selling!!!! This was a complete misconception of the product for my first wig purchase. I’m NOT paying for these!!!!

2 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam

Scam! Please don't buy from this website—misleading advert. I ordered two wigs from yourfirstwig website but received none like what I paid for.
I contacted customer service and was asked to return the wigs at my own cost to China from the UK or keep them and receive a $10 refund. I can't even wear the wigs as they're just wrong! So how can I keep them?
I found this to be unfair and requested a full refund or replacement. I've not heard anything from them.
It took almost 3 weeks to receive my order and it wasn't what I expected!
I've e-mailed customer service to resolve this there has been no reply. So disappointed.

15 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

ABSOLUTE GARBAGE!

ABSOLUTE GARBAGE!! DO NOT TRUDT THIS COMPANY!!!!BOTH WIGS I ORDERED COULDNT OF BEEN CHEAPER AND UGLY, LOOKS LIKE DOLL HAIR WITH A HORRENDOS SOW. PLEASE PLEASE SAVE YOUR MONEY AND PURCHASE FROM ANOTHER COMPANY, ANY COMPANY WILL BE BETTER THAN THE GARBAGE THAT I Received, I WISH I WOULD HAVE READ THE REVIEWS BEFORE FORKING OVER 56$.

24 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

I am not a happy customer

I am not a happy customer. I ordered the 3 wigs for 59.99 on December 28. It is almost the end of January. I have NEVER recieved a package and they took my money. I am working on a dispute with them now. They are a scam company!!!!!Usually, I do my research and read reviews before I order. I should have went on here first to see all the bad reviews. Whomever this person is, I pray over them because they definetly will reap what they sow taking peoples money. It's sad and pathetic. They will get caught.

28 dicembre 2023
Non scritta su invito
Valutata 4 stelle su 5

It was ok I guess

It was ok I guess, never done this b4 so I'm a little scared but also a little excited can't wait to get my products 😊.

20 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

BIG SCAM!

Like many its a shame we can't give 0 stars. I had the same experience as many. Received wigs that looked nothing like I ordered. I anticipated that I would have issues returning and kept the 3 rotten wigs. And surely as I see from other customers that the had issues and were not refunded appropriately. Remember the saying... if it looks to good to be true, then the likelihood it is!.
I notice they don't even respond to the reviews. RED FLAG!
And the good reviews are from people who have only completed the purchasing process, which obviously would run smoothly as they want the money.
My mistake was not reading the reviews 😕

20 gennaio 2023
Non scritta su invito
Valutata 4 stelle su 5

This is my first purchase

This is my first purchase. Honestly. I am a bit skeptical buying wig online but I was introduce to this online store by a friend. I only hope it is exactly what is displayed that I get. Its a very pretty store, with lots of colors but I found quite distracting, the pop ups. They keep flashing around a lot I daresay. Also, probably too busy. Regardless, payment was easy and swift and I am keeping my fingers crossed that delivery will be swift and easy too. I definitely will leave reviews when I get my orders.

8 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

This is not what I ordered!

The first wig I ordered was great. Returned to site and purchased three more. They sent totally different wig which looks horrible. It is wrong color, wrong texture, wrong style. Will not refund my money. Only want to pay a fraction of what I paid.

2 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

If I could give zero stars I would

If I could give zero stars I would. The wigs look nothing like advertised. It was probably my fault for thinking such seamless wigs could come at that price. But it’s not even that the wigs don’t look natural at all, I ordered one that was supposed to be a burgundy, loose, wavy wig. The wig they sent looked like Raggedy Ann’s wig. Not at all what was advertised. Do not waste your money on these. This company should be shut down!!!!

3 gennaio 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più