Charged €21 for a cancelled ride in Serbia (should have been about €3 cancellation fee). Support promised a refund multiple times over a month (Feb 24, Mar 2, Mar 17), but no money ever arrived and... Leggi di più
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I've been using YandexGo in Moldova for almost 2 years, pretty much every single day. It's getting more and more painful. I don't know if they're even checking these drivers before having them onboard... Leggi di più
I used Yandex Go for taxi services in Kazakhstan and, even if it was reasonably ok in Almaty, it was a disaster in Astana… Totally unreliable, prices can suddenly become very expensive. And I almost m... Leggi di più
During a recent Yandex Go ride in Tbilisi, I experienced a serious safety issue that resulted in a personal injury. While exiting the vehicle, the car door suddenly closed on my finger due to... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Yandex NV is a Russian multinational corporation specializing in Internet-related products and services, including transportation, search and information services, eCommerce, navigation, mobile applications, and online advertising.
Informazioni di contatto
1,6
Pessimo
43 recensioni
Nessuna traccia di inviti alla recensione precedenti
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In Almaty
In Almaty, Kazakhstan, you can flag any willing driver to ask for a paid lift. While these rides are a lot cheaper than regular taxis, they can be iffy, since the driver might not know how to get to where you want or simply does not want to go out of the way. So, I specifically chose a Yandex taxi when I wanted to go to a theatre performance at a venue I'd never been to.
I showed the driver the print-out of the two theatre tickets with the name of the theatre and the address (all in Russian). He drove me and stopped someplace and pointed to a building and said that's where the theatre was. Although there was no sign indicating it was a theatre, I knew that the theatre I was going to was a small operation (German-Russian plays) and since it is normal here for large buildings to have multiple facilities in them without any exterior indication, I paid the steep taxi fare, got out
and walked over to the building. Once inside,
I was told that there was no theatre in the
building. When I showed the ticket, I was
told that the street name on the ticket was
different from the street where we were. By
now, the taxi was gone. The upshot was that
I was too late for the play and my two tickets
were lost money.
When I had a local call Yandex for me, he was
told that Yandex had protection for their drivers
but no protection for customers when their drivers err. In other words, 'tough luck, buddy.'
A long time later, I found a contact for Yandex central (I think in Moscow) and wrote to them. I did get an answer, but he wanted the specific taxi driver and date. Of course, I didn't know the taxi number or the driver's name, and by then I did not have the useless theatre tickets and didn't know the date any more.
20 novembre 2020
Non scritta su invito
I like Yandex's taxi service
I like Yandex's taxi service. It actually not expensive at all.
3 novembre 2020
Non scritta su invito
EXCELENT SERVICE !
11 settembre 2020
Non scritta su invito
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