I used to sell 1 product on my website and thought I should probably expand the offering and stumbled across dropshipping. In the beginning I used both the big dropshippers, xtrader for the mai... Leggi di più
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Well here we go again. Second lockdown! Our shop in London was hit particularly hard the first time around with footfall almost non existent. We looked for a way to move our business online. Xtrader p... Leggi di più
L'azienda ha risposto
This is my first time in this business line but I couldn’t get any better guidance and support! Josh is always willing to help and goes extra mile to ensure everything runs as smoothly as possible for... Leggi di più
L'azienda ha risposto
Purchased the Diamond Plus web design from XTrader. The team were very quick to put the design together and extremely helpful when the design was handed over to me. Josh in particular was great with... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Sell our huge range of 5622 products in over 210 categories without any costs or investments. If you do not have the facility to hold stocks, or require our wholesale services, why not consider using our mail order Drop Shipping Service. We will dispatch direct to your customers, saving you both time and money. We operate on your behalf, needs and requests - our service is full of ways to help your sales, SEO and internet marketing.
Informazioni di contatto
11 Hunting Gate, SG4 0TJ, Hitchin, Regno Unito
- 0844 588 4888
- support@xtrader.co.uk
- xtrader.co.uk
4,5
Eccellente
54 recensioni
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Superb service and excellent hands on…
Superb service and excellent hands on personal customer service . Really can't fault anything at all would highly recommend .
15 aprile 2021
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Risposta di XTrader Dropship, Wholesale
Hi Dave,
Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with our service. Providing hands-on, personal support is something we take great pride in, so it’s wonderful to know it’s been appreciated.
We truly appreciate your recommendation and look forward to continuing to support you. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Thanks Josh 😀
I'm a little bit blond to figuring things out but thanks to josh who went out his way to help, call and show me how to use my site for the way I want it to be, talked me thro everything I wanted to know and figure out. nothing but helpful and there if I need any further help. So yeah brill customer service cheers josh 👍😀
26 marzo 2021
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Risposta di XTrader Dropship, Wholesale
Hi Jo,
Thank you for your great review! We’re so glad to hear that Josh was able to guide you through everything and ensure your site works just the way you want it. Providing clear, hands-on support is what we’re all about, and it’s fantastic to know you felt looked after.
If you ever need any more help, you know where to find us! We truly appreciate your feedback and look forward to continuing to support you.
Best regards,
The XTrader Team
Amazing service
I have recently started my own buisness and dealing with Xtrader has been amazing. Josh and the team have been there for me with every question I have no matter how big or small. Fully rate the buisness and cant wait to work with them in the future.
5 febbraio 2021
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I started my own online business a few…
I started my own online business a few weeks ago. I initially found another wholesale company to use, but then found XTRADER. I only use XT now and they have been fantastic.
12 dicembre 2020
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Risposta di XTrader Dropship, Wholesale
Hi Toystwentyfourseven,
Thank you for your wonderful review! We’re delighted to hear that you’ve chosen XTrader for your online business and that you’ve had such a fantastic experience with us. It’s great to know we’ve been able to provide the support and service you need!
We truly appreciate your trust in us and look forward to being a part of your business journey. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Excellent level of knowledge and…
Excellent level of knowledge and commitment!
18 novembre 2020
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Risposta di XTrader Dropship, Wholesale
Hi Robert,
Thank you for your kind words! We’re thrilled to hear that you appreciate our knowledge and commitment. Providing top-level support and expertise is what we strive for, and it’s great to know we’ve met your expectations.
If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Quick and efficient responses
Quick and efficient responses, very helpful
15 novembre 2020
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Risposta di XTrader Dropship, Wholesale
Hi,
Thank you for your great feedback! We’re delighted to hear that you found our responses quick and efficient. Providing helpful and reliable support is our priority, and we’re glad we could assist you.
If you ever need anything else, we’re always here to help!
Best regards,
The XTrader Team
First class in the industry ...
The team at XTrader have been simply amazing. They supported all my ideas in the creation of my website and were honest with me when some of my ideas were a little over the top 😀 the team were always on hand to give advice and I am very excited to be working with them and building a long term relationship with them all
14 novembre 2020
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Risposta di XTrader Dropship, Wholesale
Hi Victoria,
Thank you for your fantastic review! We’re so pleased to hear that you had an amazing experience working with our team. It’s always exciting to bring creative ideas to life, and we’re glad we could provide the right balance of support and honest advice along the way! 😃
We’re just as excited to continue working with you and building a long-term partnership. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Nothing but good words.
I have nothing but good words to say about my experience with xtrader, special mention to Josh who not only has been very approachable but also very quick to assist and help me where needed. I couldn't be happier with you guys.
11 novembre 2020
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Risposta di XTrader Dropship, Wholesale
Hi Tim,
Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with XTrader. A special shoutout to Josh for being approachable and quick to assist—it’s great to know he’s been able to support you when needed!
We truly appreciate your feedback and are so happy to have you with us. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Thank you to Paul and the team who have…
Thank you to Paul and the team who have been exceptional in helping to set up our new online business. Paul has been excellent, addressing any of our queries promptly and efficiently. Thanks for all your help.
10 novembre 2020
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Risposta di XTrader Dropship, Wholesale
Hi Lori,
Thank you for your wonderful review! We’re so pleased to hear that Paul and the team have been exceptional in helping you set up your new online business. Providing prompt and efficient support is what we strive for, and it’s great to know we’ve met your expectations.
We truly appreciate your feedback and look forward to supporting you as your business grows. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Helpful team
So this is our first ecommerce business and new to this whole online experience. I have called Paul Josh and Gary on a number of occasions to help us and they have either helped us there and then or pointed us in the right direction. I would say the Xtrader team have been very helpful and knowledgeable and recommend them to work with if your working on a new project. Thanks Guys for your help in the last month and also for our future calls of support!
5 novembre 2020
Risposta di XTrader Dropship, Wholesale
Hi Spencer,
Thank you for your fantastic review! We’re so glad to hear that Paul, Josh, and Gary have been able to support you on your eCommerce journey. Starting a new online business can be a big step, and we’re thrilled to have been there to help guide you along the way.
We truly appreciate your recommendation and look forward to assisting you in the future whenever you need us. Wishing you every success with your new venture!
Best regards,
The XTrader Team
Well here we go again
Well here we go again. Second lockdown! Our shop in London was hit particularly hard the first time around with footfall almost non existent. We looked for a way to move our business online. Xtrader provided a solution to integrate our POS system with a new web site enabling us to mix our own stock and their dropship range. Online sales have been slowly growing and although trade is far from ideal, moving online is helping. I have to say a particular thank you to Josh for his support in looking after this dinosaur.
3 novembre 2020
Risposta di XTrader Dropship, Wholesale
Hi Mark,
Thank you for sharing your experience! We know how challenging these times have been, and we’re so pleased that XTrader could provide a solution to help you move your business online. It’s great to hear that online sales are growing, and we hope this continues to be a positive step forward for you.
A special shoutout to Josh for his support—we love hearing how he’s been able to assist! If you ever need anything, we’re always here to help. Wishing you continued success with your online venture.
Best regards,
The XTrader Team
SCAM
This company offers a service that requires you to dropship on ebay (as well as other services). Ebay do not allow drop-shipping therefore it is already risky. They do not tell you that this is not allowed on ebay. When a refund was requested they quickly changed the terms and conditions on their website making it impossible to get a refund. The items were listed on ebay but quickly removed without actually profiting from the software but this company still wont refund me. They value less than £400 more than their businesses reputation. I am a mother who was trying to start a business during lockdown so I could literally keep a roof over my 6 year old daughters head. They have essentially robbed me as I did not make any money from their software when I requested a refund. Be careful when dealing with this company as they will sneakily change the terms and conditions to suit themselves. They cannot be trusted. I was holding off to write this review however it has been a couple of months and they are still being awkward.
EDIT: Please tell me that you didn't change your terms and conditions after my complaint then? Because I have screen shots of the terms before and after you added the change to suit your own needs. This could have all been avoided for the sake of my refund. In our correspondence you said you were willing to give me a refund with a valid excuse. I gave you a valid excuse and you had no intention of refunding me. I did not ask anybody to write a review against you either. I am glad my review will remain on trust pilot for people to see. A company that claims to make soooo much money values roughly £360 more than their reputation.
And to lie and say I used it for several weeks is ridiculous. I used it for a few hours to upload things, then I found out from ebay that drop-shipping was not allowed so removed the items immediately. I didn't even sell anything. Never dealt with a bigger bunch of liars in my life. I look forward to reading the influx of fake positive reviews over the next few days.
12 ottobre 2020
Using XTrader is a no brainer
Using XTrader is a no brainer, far more choice than another other companies in Europe and their technical solutions are miles ahead of the industry.
14 agosto 2020
Risposta di XTrader Dropship, Wholesale
Hi Donald,
Thank you for your fantastic review! We’re thrilled to hear that you see XTrader as the go-to choice and that our product range and technical solutions stand out in the industry. Providing top-tier options and cutting-edge solutions is what we strive for, so your feedback means a lot!
We truly appreciate your support and look forward to continuing to work with you. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Great Help
Xtrader has been invaluable to my business during COVID. In these fragile times they have stayed open and even under the pressure of lockdown shipped all my orders for me. I cannot say how relieved and grateful I am to have them as a supplier. They have kept my business afloat.
13 agosto 2020
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Risposta di XTrader Dropship, Wholesale
Hi Tyler
Thank you for your heartfelt review. We’re truly grateful for your kind words and are so pleased that we could support your business during such challenging times. Our goal has always been to provide reliable service, no matter the circumstances, and knowing that we’ve helped keep your business afloat means the world to us.
We appreciate your trust in XTrader and look forward to continuing to support you in the future. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
I have recently purchaded their shopify…
I have recently purchaded their shopify suite. The customer service is so fast and helpful. They're patient and understanding if you're not very techy. The range is fabtastic
29 aprile 2020
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Risposta di XTrader Dropship, Wholesale
Thanks very much for the kind feedback. Good luck with your new business.
Adult Website Package and dropshipping…
Adult Website Package and dropshipping service
Purchased one of their diamond packages recently and love the results. We specifically chose to spend extra on a mobile responsive site and this was the right choice.
Analytics shows that the majority of our customers are shopping on a phone or tablet so if you are looking into setting up a site, I would definitely recommend paying hte extra for this.
The X Trader site is full of helpful marketing advice and materials to help to promote your business.
Goods are dispatched swiftly and any issues with orders are quickly rectified.
19 agosto 2019
Non scritta su invito
Risposta di XTrader Dropship, Wholesale
Hi Sarah,
Thank you for your fantastic review! We’re delighted to hear that you’re loving your Diamond Package and that investing in a mobile-responsive site has been the right choice for your business. It’s great to see that analytics confirm how important mobile shopping is!
We’re also pleased that you’ve found our marketing advice and resources helpful, and that our dropshipping service has been meeting your expectations. Providing fast dispatch and efficient support is a top priority for us, so it’s wonderful to know we’ve delivered on that.
We truly appreciate your recommendation and look forward to supporting your business as it grows! If you ever need anything, we’re always here to help.
Best regards,
The XTrader Team
Really Good
Really Good. Xtrader have a very wide range of products and are generally our one stop shop for our Ebay store!!!
23 maggio 2019
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Risposta di XTrader Dropship, Wholesale
Hi Jordan,
Thank you for your great review! We’re thrilled to hear that XTrader has become your go-to supplier for your eBay store. Providing a wide range of products and a reliable service is what we strive for, so it’s fantastic to know we’re meeting your needs!
We truly appreciate your support and look forward to continuing to work with you. If you ever need anything, we’re always here to help!
Best regards,
The XTrader Team
Amazing Support
The support I have received from XTrader technical team is always top notch.
I purchased one of there websites a few months ago and not being very techy myself found find their support very helpful.
23 maggio 2019
Non scritta su invito
Risposta di XTrader Dropship, Wholesale
Hi Sam,
Thank you for your kind words! We’re so pleased to hear that our technical team has provided top-notch support and that you’ve found their assistance helpful. We know that navigating a new website can be challenging, especially if you’re not very techy, so we’re always happy to be there when you need us!
We truly appreciate your feedback and look forward to continuing to support you. If you ever need anything, don’t hesitate to reach out!
Best regards,
The XTrader Team
I worked with Paul on a fairly…
I worked with Paul on a fairly long-term basis and I must say that he is extremely helpful, very knowledgeable and a person who gets the job done. I am very happy with Xtrader and I especially like the fact that they are a friendly, UK-based business that puts their clients first.
19 novembre 2018
Non scritta su invito
Risposta di XTrader Dropship, Wholesale
Hi Sophie,
Thank you for your wonderful review! We’re so pleased to hear that working with Paul has been such a positive experience. His knowledge, dedication, and commitment to getting the job done are qualities we truly value, and we’re glad they’ve made a difference for you.
It’s also great to hear that you appreciate our client-first approach and UK-based support. We’re always here to help and look forward to continuing to work with you!
Best regards,
The XTrader Team
Great company to use for dropshipping BUT
Great company to use for dropshipping and or wholesale the only downside I would say if you are selling on ebay is because they also appear to under the name of night-vixen-toys which and you cannot blame them makes it hard to compete with them if you are selling on ebay via dropship is it fair they should do it we will leave that one up to you to decide.
14 novembre 2017
Non scritta su invito
Risposta di XTrader Dropship, Wholesale
Hi Richard,
Thank you for your honest review and for recognizing XTrader as a great company for dropshipping and wholesale. We truly appreciate your feedback and understand the challenges of selling on platforms like eBay.
Our goal is to provide a reliable and competitive service to all our customers, and we always strive to support businesses in growing their online presence. If there’s anything we can do to assist you further, please don’t hesitate to reach out—we’re always here to help!
Best regards,
The XTrader Team
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