The hosting is good but you guys have…
The hosting is good but you guys have no way to auto pay. I get shut down because I have to rememebr to log in and pay every month. No other hosting that we use is this way.
Risposta di XLC
Dear Billy,
Thank you very much for taking the time to share your feedback with us. We truly appreciate it.
We completely understand how inconvenient it can be to manually log in and make payments each month, and we’re sorry for the disruption caused.
We noticed that you have been using PayPal for your payments. To make things easier, we do offer an automatic subscription option via PayPal, which allows invoices to be paid automatically each billing cycle without any manual action. You may refer to this guide for assistance in setting it up:
https://www.paypal.com/us/cshelp/article/how-do-i-create-and-manage-paypal-subscriptions-help244
Alternatively, if you prefer, you can top up your account wallet and authorize us to deduct future payments directly from the balance. Simply drop us an email at cs@xlc.com.
Our team will be happy to assist you with the arrangement.
If there’s anything we can do to help set this up or improve your experience further, please don’t hesitate to let us know. We’re always here to help.
Best Regards,
XLC
