just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS ex... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent customer service! I contacted XD Connects about a broken European adapter for my power bank, and Loraine from the product team responded quickly and professionally. Even though replacemen... Leggi di più
L'azienda ha risposto
XD is a great website where you, as a supplier, can find the best gift items or inspirations for your customers. The service is out of this world, and I cannot say enough good things about them or the... Leggi di più
L'azienda ha risposto
Customer service is very good and that counts the most in this fast moving business. Thanks to Laszlo's team. All of them. Unique designs and good quality/price ratio allows us to satisfy our custom... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At XD Connects, we help brands make a lasting impact through high-quality, thoughtfully designed gifts, with a low environmental impact. Our mission is to strive for positive change by providing the best low impact gift, which connects businesses with their employees and customers whilst minimising the impact on the environment. Founded in 1986 as Xindao BV, we are a dynamic Dutch company with deep-rooted connections in China. Our journey began with importing hand tools, but it didn't take long for us to pivot to the world of promotional products, expanding our portfolio to meet the growing demands of the market. With our own in-house design studio, we began creating distinctive, high-quality products that truly stood out. Driven by constant growth, we expanded rapidly, establishing sales offices across Europe and making our mark on the industry. Then, in 2022, we redefined our identity and emerged as XD Connects—a name that embodies our commitment to connecting people and businesses through sustainable, high-quality promotional gifts. As we look toward the future, our focus is clear: to reduce the environmental impact of our collections and operations while remaining transparent, ensuring we never fall into the trap of greenwashing. Simply put, we’re changing the way we give.
Informazioni di contatto
Lange Kleiweg 6-28, 2288 GK, Rijswijk Zh, Paesi Bassi
- +31-70-3199900
- marketing@xdconnects.com
- xdconnects.com
4,8
Eccellente
51 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Très bon produit très bon prix je…
Très bon produit très bon prix je recommande
2 aprile 2026
Non scritta su invito
just wonderful
just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS express delivery free of charge! Just brilliant, 100/10!!!
27 novembre 2025
Non scritta su invito
Risposta di XD Connects
Thank you for your kind words and so happy to hear you're enjoying the new bottle. Wishing you a great 2026.
The best people and the best products !
XD is a great website where you, as a supplier, can find the best gift items or inspirations for your customers. The service is out of this world, and I cannot say enough good things about them or their products!
29 giugno 2025
Non scritta su invito
Risposta di XD Connects
Thanks for your great comments Haakon. All the best to you.
Excellent customer service!
Excellent customer service!
I contacted XD Connects about a broken European adapter for my power bank, and Loraine from the product team responded quickly and professionally. Even though replacement parts aren’t normally sold, she went out of her way to find an adapter in their showroom and sent it to me free of charge. The communication was clear, friendly, and efficient throughout, and the adapter arrived safely.
Highly recommend — a company that truly values its customers!
7 ottobre 2025
Non scritta su invito
Risposta di XD Connects
Great to hear about your experience with Loraine. Thank you for sharing Kate Harrison.
Great company
Great company! Reliable, fast delivery and always top quality.
8 agosto 2025
Non scritta su invito
Risposta di XD Connects
Thank you for your nice review Ronny. We very much appreciate you taking the time and look forward to continue to assist you in any way we can.
Great products and reliable service.
7 agosto 2025
Non scritta su invito
Risposta di XD Connects
Thank you for your kind review Per. It's our pleasure to help you in any way we can.
High-quality products + excellent customer service
XD Connects is an efficient and reliable company with high-quality products and an excellent customer service. I have been working with them for years and I couldn't be happier with our partnerhip.
7 agosto 2025
Non scritta su invito
Risposta di XD Connects
Thank you for your kind words Ariane. We're looking forward to the continued partnership for years to come.
Service and products are top!
Very high service level, always friendly and trying to help us win new projects. Good quality products, fair prices. Sustainable products with commitment.
14 luglio 2023
Non scritta su invito
World class
World class, always delivery in time and very good products.
16 maggio 2023
Non scritta su invito
my favourite partner!
The Customer service is always very kind and helpful, also they are quick to take care of any topic and the products are very high quality. XD Connects is my favourite partner.
16 maggio 2023
Non scritta su invito
Thank you, Xindao!
HiI! Amazing precision in handling the orders, speed... And very-very helpfull team. Thank you! Best regards! Attila
29 novembre 2022
Non scritta su invito
Viskas Liux!
21 aprile 2022
Non scritta su invito
Always a pleasure working with XINDAO
13 ottobre 2021
Non scritta su invito
Good and quick service
17 settembre 2021
Non scritta su invito
Professional team and service and great…
Professional team and service and great innovation constantly. Keep on going!
10 agosto 2021
Non scritta su invito
Quality products and Responsive…
Quality products and Responsive Service, i recommend !
6 luglio 2021
Non scritta su invito
Prompt and on spot replies to…
Prompt and on spot replies to enquiries. Excelent service. Speedy delivery.
2 luglio 2021
Non scritta su invito
Just Amazing
They answer super quick, understand the needs and achieve them, samples are delivered very quixk and perfectly presneted, products are high quality... Amazing, what else can I say...
6 maggio 2021
Non scritta su invito
Poor quality and very bad service.
As Xindao is a brand that pretends to have high quality standards, we have advised our customers purchasing Xindao branded mobile phone chargers (wireless).
We have purchased a large quantity of mobile phone chargers and eventually, the customer told them they are not working properly. We have tested them ourselves first, and indeed, the quality is poor.
They do not work for the listed phones on the Xindao website. The phones charge really slow that you keep getting a notification that charging is interupted. We have offered Xindao proof through the phone that the chargers dont work also. A iphone 11 that charges perfectly on different charges but does not work on the Xindao charger. Also Samsung S10 and Samsung S10 tested and videos issued.
Errors can occur and even Xindao can make mistakes. We have informed Xindao about the complaint and they have asked us to return them for testing. After a week, they told us they actually work perfect... No compensation possible however they have offered to give us additional sample budget for Xindao samples...
We have turned the offer down. We have a dissapointed customer and we agree with them that the chargers do not work. The whole issue has cost us tons of time.
We will think again once we offer Xindao products to our customers. Also we have decided to take legal action.
22 aprile 2021
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.