I visit Wyse whenever I'm in London because I love this clothing shop. Their winter vests are especially wonderful- pretty yet warm. Last summer had a wedding to attend, and purchased a gorgeous coral... Leggi di più
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From start to finish the whole process was excellent. The returns procedure also was much much easier and easy to use. The khaki jacket was beautiful but I got the wrong size. So I’ve sent it back... Leggi di più
L'azienda ha risposto
I really enjoyed another birthday trip to Wyse, Marlybone, with my very patient daughter. Rebecca couldn’t have been more helpful! She guided me with my size and outfit building so patiently. I real... Leggi di più
L'azienda ha risposto
Clothes are great quality and store staff are extremely welcoming. However their Customer service needs improvement- they don’t seem to answer the phone, are very slow and often ignore WhatsApp messa... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.
Informazioni di contatto
Regno Unito
- enquiries@wyselondon.com
- wyselondon.com
4,7
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466 recensioni
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Unfulfilled order
Unfulfilled order. Uses an IT selling system that allows overselling of product and then fails to deliver the item. Also very slow / poor customer communication, only informed a week after the order was placed and it failed to arrive. Surprising given the high prices.
1 aprile 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you for your feedback, and we’re very sorry again for your experience.
We completely understand how disappointing this must have been, especially after placing your order and then facing a delay in communication. As mentioned, we did everything we could behind the scenes to try and source the item for you, which is why there was a delay in confirming that we were unable to fulfil your order.
This is not the standard of service we aim to provide, and your comments have been shared with our team as we continue to improve both our stock processes and communication.
We truly appreciate you bringing this to our attention and hope we may have the opportunity to provide you with a much better experience in the future.
When I order the item arrives on time
When I order the item arrives on time, promptly and if I need to change the size or return the process is very smooth.
17 marzo 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for your kind feedback!
We’re delighted to hear that your orders arrive promptly and that you’ve found our returns and exchanges process smooth and easy—that’s exactly the experience we aim to provide.
We really appreciate your support and look forward to shopping with you again soon
Excellent experience in Edinburgh
What a lovely experience in the Edinburgh store today! The store manager was utterly charming and despite only popping in for a look of course i tried on and purchased the trousers which she suggested to me.
27 marzo 2026
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Risposta di wyselondon.com
Thank you so much for your lovely review!
We’re so pleased you enjoyed your visit to our Edinburgh store—it’s always the nicest surprise when a quick browse turns into finding something you love! We’ll be sure to pass on your kind words to our Store Manager, who will be delighted to hear she made such a great impression.
We hope you enjoy your new purchase and look forward to welcoming you back again soon
Excellent Service as always!
I always prefer to visit the Kings Road store in London. It has the best stock and nicest staff! I go in so often they actually now know me by name! Today was nothing short of exceptional service - I had a return and no questions asked, immediately refunded me and it was quick easy and seamless.
I am a massive fan of WYSE and prefer to buy in shop (because I save on postage and I get immediate satisfaction by being able to take the items home and wear them!) as I find the experience so much nicer and I want to also support clothing shops.
24 marzo 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for your incredibly kind words and for being such a loyal supporter of WYSE—it truly means the world to us!
We’re delighted to hear how much you enjoy visiting our King’s Road store, and it’s so special to know our team have made such a lasting impression. We’ll be sure to pass on your lovely feedback to them—they’ll be thrilled to hear it.
It’s wonderful that you enjoy the in-store experience as much as we do, and we completely agree—there’s nothing quite like finding something you love and taking it home the same day!
We look forward to welcoming you back again very soon
Excellent quality
One of my go to clothing retailers. Consistent high quality and great design. Comfortable pieces but with a modern twist.
27 febbraio 2026
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Risposta di wyselondon.com
Thank you so much for your continued support—it truly means a lot to us to be one of your go-to brands!
We’re so pleased to hear that you love the balance of comfort, quality, and modern design in our pieces. That’s exactly what we aim for, so it’s wonderful to know it’s resonating with you.
We look forward to bringing you many more styles you’ll love in the future
Great Label
Great clothes so much to choose from and really great quality well made pieces that are both fashionable and functional, pretty or smart or relaxed whatever your choice for every occasion.
18 marzo 2026
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Risposta di wyselondon.com
Thank you so much for your wonderful review! We’re absolutely delighted to hear how much you’re enjoying the collection. It means a lot to us that you appreciate both the quality and versatility of our pieces—we design with exactly that in mind, so it’s lovely to know it resonates with you.
We hope you continue to find styles you love for every occasion, and we can’t wait to welcome you back again soon!
A lovely addition to Edinburgh’s shopping
What a lovely addition to Edinburgh’s shopping experience. I was so impressed with the service, quality and choice of clothes. Lois who helped me made me feel welcome and relaxed. For once I didn’t feel like I was being judged. She guided me through options and sizes in a non-pressured way. Having just gone in for a look I ended up purchasing a pair of jeans, a shirt and over jumper all of which I’ve worn quite a bit and have been complimented on. Please make this shop not just a pop up woman like me living in Edinburgh need a shop like this with staff like Lois who are supportive and understanding of what women need.
22 febbraio 2026
Risposta di wyselondon.com
Thank you so much for such a thoughtful and wonderful review.
We’re absolutely delighted to hear how much you enjoyed your visit to our Edinburgh store. Creating a welcoming, relaxed environment where customers feel comfortable and supported is so important to us, so it’s lovely to know that Lois made you feel at ease and helped you find pieces you love without any pressure.
It’s also fantastic to hear that the jeans, shirt and jumper have already become well-worn favourites — and that you’ve been receiving compliments on them! That’s always the best feeling.
Your kind words about the store mean a great deal to us, and we’ll be sure to pass your lovely feedback on to Lois. We’d love to have a permanent home in Edinburgh one day, and hearing how much it’s valued by customers like you is incredibly encouraging.
Thank you again for taking the time to share your experience and for supporting WYSE
Apart from the fabulous clothes this…
Apart from the fabulous clothes this company is amazing at customer service and support. They all go out of their way to help in all areas. Truly wonderful.
10 marzo 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve had such a positive experience with both our clothing and our customer service. Our team always strives to go the extra mile to support our customers, so it means a great deal to know that this has been reflected in your experience.
Your kind words truly mean the world to us. Thank you for your support and for taking the time to share such lovely feedback.
Great social media posts so that you…
Great social media posts so that you know how to wear the clothes, swift deliveries and returns
23 febbraio 2026
Risposta di wyselondon.com
Thank you so much for your lovely feedback.
We’re delighted to hear that you’re enjoying our social media styling posts — we love sharing ideas on how to wear and style our pieces, so it’s wonderful to know you find them helpful. It’s also great to hear that your deliveries and returns have been quick and straightforward.
Thank you for taking the time to share your experience and for your support of WYSE. We hope to continue inspiring your wardrobe!
The clothes are beautifully designed…
The clothes are beautifully designed with fabulous attention to detail- they are always made with beautiful fabrics and the fit is always perfect. The are not fast fashion but clothes you buy to last - yes they are expensive but worth ! The customer service is excellent and the whole experience is one of a company who cares about what that do / highly recommended
23 febbraio 2026
Risposta di wyselondon.com
Thank you so much for your wonderful and thoughtful review.
We’re truly delighted to hear how much you appreciate the design, fabrics and attention to detail that go into our pieces. Creating clothing that feels special, fits beautifully and is made to be worn and loved for years is at the heart of everything we do, so your words mean a great deal to us.
It’s also fantastic to hear that you’ve had such a positive experience with our customer service. We care deeply about what we do and about the customers who support us, so it’s incredibly rewarding to know this comes through.
Thank you again for your kind recommendation and for taking the time to share your experience — it really does mean the world to us.
Visited Wyse in Edinburgh
Visited Wyse in Edinburgh - welcoming and helpful staff but no pressure, great quality merino jumpers. Great experience! Hope they find a permanent shop soon.
8 marzo 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for your lovely review.
We’re delighted to hear that you enjoyed your visit to our Edinburgh store and that the team made you feel welcome while giving you space to browse — that’s exactly the experience we hope to create. It’s also wonderful to know that you loved the quality of our merino jumpers.
Your support means a great deal to us, and we completely share your hope about finding a permanent home in Edinburgh.
Thank you again for taking the time to share your experience, and we hope to welcome you again soon.
Wyse Customer Service
I have found that the Wyse Customer Service to be really good - putting its customers at the core of its company. Without its customers, there is no Wyse. That's been my experience with Wyse and I hope it is yours too.
26 febbraio 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for your thoughtful review.
We’re truly delighted to hear that you’ve had such a positive experience with our Customer Service team. Putting our customers at the heart of everything we do is incredibly important to us, so your kind words really mean a great deal.
You’re absolutely right — without our wonderful customers there would be no WYSE, and we’re so grateful for your support. Thank you for taking the time to share your experience, and we hope to continue providing you with the same level of care and service in the future.
Orders are always dispatched quickly
Orders are always dispatched quickly, and returns are fairly simple now I’ve got the hang of the new system. The clothes are good quality, however there is one little niggle, the labels! So itchy and scratchy, that I’ve cut them out of all my purchases, such a shame! I do think some of the blouses are too expensive, especially the double gauze. Me and Em do the same for £75-125!
8 marzo 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you for taking the time to share your feedback with us.
We’re so pleased to hear that your orders have been arriving quickly and that the returns process is becoming easier to use. It’s also lovely to know that you’re enjoying the quality of our clothing — that’s something we work very hard to maintain.
We really appreciate you highlighting the issue with the labels. Comfort is incredibly important and we’re sorry to hear they’ve been itchy for you. Feedback like this is very helpful and we’ll certainly pass your comments on to our product team as we continue to review the finishing details of our garments.
We’re very grateful for your continued support and for taking the time to share such constructive feedback with us.
I had a box of clothes stolen on…
I had a box of clothes stolen on delivery and Philllippa dealt with this issue quickly and effectively.
Communication was clear, supportive and timely and I cannot be more satisfied with the service I recieved when something goes wrong.
A big thank you to Phillippa and Wyse.
4 marzo 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for taking the time to share this lovely feedback.
We’re very sorry to hear that your parcel was stolen — that must have been incredibly frustrating — but we’re so pleased that Phillippa was able to resolve the situation quickly and provide the support you needed.
Delivering clear, caring and efficient service is incredibly important to us, especially when things don’t go to plan, so it means a great deal to know you felt supported throughout. We’ll be sure to pass your kind words on to Phillippa — she will be absolutely delighted to hear them.
Thank you again for your patience and for your support of WYSE.
Top quality clothing
Top quality clothing, I would love if they made a tall range even though I’m only 5 ft 7 lol the neck scarfs are to die for great length & quality
3 marzo 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for your lovely review!
We’re thrilled to hear that you’re enjoying the quality of our clothing — and we couldn’t agree more about the neck scarves, they really are special pieces. It’s wonderful to know you love the length and quality.
Thank you as well for your suggestion about a tall range. Feedback like this is incredibly helpful for our team as we continue to think about how we can better serve all of our customers, and we’ll be sure to pass your comments along to our design team.
We truly appreciate you taking the time to share your thoughts and hope you continue to enjoy your WYSE pieces for years to come
Thought the silky polka dot blouse was…
Thought the silky polka dot blouse was v poor quality - cheap grilled edging on cuffs and cheap feeling fabric. Never ordered from Wyse before - put me off a bit tbh.
23 febbraio 2026
Risposta di wyselondon.com
Thank you for taking the time to share your feedback — we’re so sorry to hear that your first experience with us was disappointing.
We pride ourselves on attention to detail and carefully chosen fabrics, so it’s disappointing to know this piece didn’t meet your expectations. Your feedback is incredibly valuable and will be shared with our design and production teams for review.
Thank you again for your honesty. We do hope we might have the chance to restore your confidence in WYSE.
Delightful staff and products
23 febbraio 2026
Risposta di wyselondon.com
Thank you so much for your kind words!
We’re thrilled to hear that you found both our team and our products delightful — that’s exactly the experience we hope to create every time you shop with us.
Your feedback means a great deal to us, and we’ll be sure to share it with the team. We look forward to welcoming you back again soon
Risposta di wyselondon.com
Thank you so much for your lovely review!
We’re delighted to hear that you found our service friendly and informative — that’s exactly the experience we strive to create for every customer. It’s also wonderful to know you’re pleased with the quality of our clothing, as craftsmanship and attention to detail are at the heart of everything we do.
We truly appreciate you taking the time to share your feedback and hope to welcome you back again very soon.
Wonderful Customer Service - Thank you Wyse and Phillipa
I’d been unable to return my Wyse dress as I’d been unexpectedly hospitalised but Phillipa from Customer Service so kindly phoned me and immediately seamlessly expedited the return. I am so grateful. My daughters and I have been buying Wyse clothes for years and this recent experience has ensured Wyse will remain our ‘ go-to’ clothes supplier as we all relie on online shopping, living in wonderful Cornwall. Thank you Phillipa.
20 febbraio 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for your incredibly kind words — and we’re so sorry to hear that you were unexpectedly hospitalised. We truly hope you’re recovering well.
We’re absolutely delighted that Phillipa was able to support you and make the return process seamless during what must have been a difficult time. We always want to approach every situation with understanding and care, so it means the world to know that this made a difference to you.
It’s especially lovely to hear that you and your daughters have been shopping with WYSE for years — and that we remain your go-to from beautiful Cornwall! That loyalty and trust is something we never take for granted.
We’ll be sure to pass your heartfelt thanks on to Phillipa — she’ll be so touched.
Wishing you all the very best, and we look forward to being there for you and your daughters for many years to come.
Amazing quality with attention to detail
This is a quality company - with lovely interesting well made items . Brilliant customer service and attention to detail . The clothes are expensive but will last and I would rather pay more and buy less
26 febbraio 2026
Non scritta su invito
Risposta di wyselondon.com
Thank you so much for this incredible review — it truly means the world to us.
We’re delighted that you appreciate the quality, craftsmanship and attention to detail that go into every WYSE piece. From the fabrics we choose to the finishing touches, we care deeply about creating clothing that feels special, stands the test of time and earns its place in your wardrobe.
It’s also wonderful to hear your kind words about our customer service. Providing thoughtful, personal support is just as important to us as the products themselves, so we’re thrilled that this has been your experience.
We completely share your philosophy of buying less and buying better — designing pieces that you can love and wear for years to come is at the heart of what we do.
Thank you again for your support and for being part of the WYSE community
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