wyselondon.com Recensioni 

466
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I visit Wyse whenever I'm in London because I love this clothing shop. Their winter vests are especially wonderful- pretty yet warm. Last summer had a wedding to attend, and purchased a gorgeous coral... Leggi di più

Valutata 5 stelle su 5

From start to finish the whole process was excellent. The returns procedure also was much much easier and easy to use. The khaki jacket was beautiful but I got the wrong size. So I’ve sent it back... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I really enjoyed another birthday trip to Wyse, Marlybone, with my very patient daughter. Rebecca couldn’t have been more helpful! She guided me with my size and outfit building so patiently. I real... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Clothes are great quality and store staff are extremely welcoming. However their Customer service needs improvement- they don’t seem to answer the phone, are very slow and often ignore WhatsApp messa... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

466 recensioni

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4,7

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(466)

155 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic company highly recommend

Brilliant company. Personable, welcoming and a range of beautiful high quality clothing. I have so far purchased 4 items, all of which are beautifully designed, well made and fantastic quality. Delivery is quick and communication good. Highly recommended.

1 settembre 2025
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Risposta di wyselondon.com

Dear Susan,
Thank you for your feedback. We are delighted to hear you have been enjoying your recent purchases.

Best
Wyse London

Valutata 3 stelle su 5

I’m a huge fan and when visit London…

I’m a huge fan and when visit London head to both shops to have an in store experience. Both Marylebone & Kings Road would sadly disappointing. Marylebone one lady was on the phone outside and although the young assistant did acknowledge my existence (no one else in the store) she was not helpful at all regarding sizing. She was then told off by another staff member for not answering the phone. I tried on but will order online. Kings Road was dreadful. Both assistance seemed genuinely disinterested in the presence of customers. One put my items in the changing room but hadn’t, just left them on a rail. The other did but both were just chit chatting to each other. Again I was ready to drop £400 in there but will buy online. I won’t bother again tbh.

1 settembre 2025
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Risposta di wyselondon.com

We are so sorry to hear you were disappointed with your recent visits to our stores. Our area manager Barbara would love to speak to you and apologise, if you wish please contact her onbarbara.power@wyselondon.com

Best
Wyse London

Valutata 5 stelle su 5

Extremely friendly helpful staff in…

Extremely friendly helpful staff in Kings Road shop. Very good quality goods - fairly priced and good choice. Will continue browsing in Wyse!

25 agosto 2025
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Risposta di wyselondon.com

Thank you so much for your lovely feedback! 💛 We’re delighted to hear that our Kings Road team made your visit such a great experience and that you’re enjoying the quality and choice of our collections. It means the world to know you’ll continue browsing with Wyse — we look forward to welcoming you back soon!

Best
Wyse London

Valutata 2 stelle su 5

Dissatisfied Customer

I have never had problems with online orders and do most of my clothes shopping online. However, the blouse I recently ordered was paper thin and not good quality for charging $275.00. Extremely overpriced. The faux leather pants were good quality for the price but they were much too big for the US size I ordered. I incorrectly assumed the company would have free returns as the better clothing stores offer this (The Fold, etc). I had to spend $75.00 to return the items! That’s a ridiculous cost to return something. Obviously I cannot afford to keep playing that game especially when sizing for the pants was so off so instead of exchanging, I returned. I’m very disappointed with the company policy on shipping as I really love your clothes. I won’t be ordering again.

17 agosto 2025
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Risposta di wyselondon.com

Dear Janet,
We are sorry to hear your were disappointed with your order. We offer free returns on all orders. Please contact us if you require any assistance with your returns and we will gladly provide a free return label.
Best,
Wyse London

Valutata 5 stelle su 5

New found fan of Wyse

I discovered Wyse earlier this year and haven’t looked back.
I have revitalised my wardrobe over the past few months with quality pieces that make me look and feel great and have given me some confidence back. Wyse has helped me build outfits rather than just buy a top because I like the look of it. I am now buying clothes that work together rather than random one offs that don’t get worn enough.
What I really appreciate is how Wyse explain how an outfit can work and also the steer they give on sizing and fit.
Any interactions I’ve had with the Customer Service team have been excellent leaving me feel valued as a customer and will mean I keep coming back. Thank you Wyse!

24 agosto 2025
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Risposta di wyselondon.com

Dear Caroline,

Thank you for your lovely feedback. We are so pleased to hear Wyse has helped you revitalised your wardrobe and given you some confidence back.
Best,
Wyse London

Valutata 4 stelle su 5

Great customer experience and overall…

Great customer experience and overall quality excellent. Love design and colour. I would prefer waistlines lower as they tend to sit too high under the bust. Wyse do respond to feedback and some dresses are starting to have waistlines lower. Audrey jeans are the same as a few years ago Thank you

15 agosto 2025
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Risposta di wyselondon.com

Hi Pamela

Thank you for leaving us such a lovely review :)

Best,
WYSE London

Valutata 1 stelle su 5

Faulty goods refund refused

Customer service response to a request for a refund on a pair of sandals hardly worn, whereby the strap had nearly totally split away from the housing, was that they could not help but to suggest I took them to a cobbler. As the issue was caused by poor quality construction and not wear and tear (photos of damage and new looking soles were sent) I firmly believe this response is not acceptable. I cannot see any contact details to raise a complaint and will not be purchasing from Wyse in the future.

13 agosto 2025
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Risposta di wyselondon.com

Hi Claire

Thank you for taking the time to leave this review.

We understand your frustrations in this matter, we can see that a member of our customer service team has already been in touch with you.

If you wish to liaise further please continue to respond on the current email thread you have.

Best,
WYSE London

Valutata 5 stelle su 5

Lovely experience as usual

Lovely experience as usual, lovely assistants, helpful and knowledgable. Every purchase I’ve made has been wonderful quality.

9 agosto 2025
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Risposta di wyselondon.com

Hi Den

Thank you for such kind words :)

We are delighted to hear that you have had great experiences and another purchase is on the horizon!!

Best,
WYSE London

Valutata 5 stelle su 5

A Wyse choice

Every purchase from Wyse is always a pleasurable experience.
The clothes are styled well and of good quality. The customer may also suggest colours or styles for future pieces too. I love how you are given a glimpse of what’s planned for the next season, which helps budgeting.
All of the staff, either online or in store are extremely helpful and passionate about the products.
Marketing is pitched perfectly with Cath and Marielle making a great team and showing off the styles, making suggestions for pairing and getting the most out of each piece. Not many criticisms, but sometimes sizing is a bit off.
Leopard print is popular but there may be too much.

8 agosto 2025
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Risposta di wyselondon.com

Hi Amanda

Thank you for leaving such a great review, this feedback has made all of us smile :)

We are all here to help make our lovely Wyse Ladies feel comfortable and included in all that we do.

Best,
WYSE London

Valutata 5 stelle su 5

The dress is really confortable but…

The dress is really confortable but also fits elegantly even if I am not a super model and it arrived fast after order. Easy to wash and iron too!

25 luglio 2025
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Risposta di wyselondon.com

Good afternoon

Thank you for leaving this lovely feedback, we are sure you look stunning in your dress.

Best,
WYSE London

Valutata 5 stelle su 5

Millie Boots

I bought the Millie boots in the sale. I absolutely love them. They are a great fit, longer on the leg than I expected which is great and a fab colour (cocoa)
I will cherish them!

25 luglio 2025
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Risposta di wyselondon.com

Hi Cindy

Thank you for leaving us a review, we are delighted to hear that you are happy with your Millie Boots, we will be sure to share such positive feedback with our team.

Best,
WYSE London

Valutata 4 stelle su 5

Great brand!

The website is great and I love the videos of the clothes being worn by real people. Delivery is fast. I don’t find the fit to be particularly consistent , and skirts and trousers are often longer than expected after seeing the items being worn by Cath or Marielle. But the quality is generally very good and I particularly like the blouses and knitwear.

4 agosto 2025
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Risposta di wyselondon.com

Hi Karen

Thank you for your feedback. Really good to hear you like the videos and are pleased with our speed of delivery. Your comments on our quality is wonderful to hear.
Appreciate your comments on the fit, we are constantly reviewing feedback and returns with the aim to improve wherever possible to make your experience the best possible.
We have the garment measurements on the website to help customers make an informed decision on which size would best suit them. Your comments are greatly appreciated and will help us to further strengthen our offer.

Best,
WYSE London

Valutata 5 stelle su 5

Lovely pair of jeans

Lovely pair of jeans. Very comfortable and perfect fit.

25 luglio 2025
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Risposta di wyselondon.com

Thank you for leaving this review Andrea, we will be sure to pass it on to our design team.

Best,
WYSE London

Valutata 5 stelle su 5

Why I love shopping at Wyse

I absolutely love shopping with Wyse. Consistent style and quality. User friendly and informative website. Clothes that are easy to wear and can be elevated from day to night. Looking forward to the autumn/winter collection- especially the knitwear!

28 luglio 2025
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Risposta di wyselondon.com

Hi Melissa

Thank you for such lovely feedback!

We have soo many beautiful pieces launching soon :)

Best,
WYSE London

Valutata 5 stelle su 5

A lovely Experience, 2 weeks ago..Roughly

I’m a very new customer, but have found Wyse to be nothing but super helpful in every aspect.. And you can actually speak to a body when you call customer services. 😊For me that’s a big plus. Not too mention the dresses are just beautiful…Deana James

2 luglio 2025
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Risposta di wyselondon.com

Hi Deana

Thank you for such a lovely feedback, we are delighted to hear that you have experienced such a great customer journey.

Best,
WYSE London

Valutata 4 stelle su 5

Wish they were lined

I have purchased and kept a couple of their dresses which I love.
Just purchased Otti
in white and just disappointed that the dress does not have a slip or lining, especially as it’s white.

This is often the case with their dresses and considering the price I think they should be lined.

17 luglio 2025
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Risposta di wyselondon.com

Thank you for your feedback, we will be sure to pass this on to our teams.

Best,
WYSE London

Valutata 5 stelle su 5

Great company to deal with

I am a relatively recent customer but have had nothing but a positive experience with this company, from ordering to returns. The staff I have dealt with have all been very responsive and helpful.

14 luglio 2025
Non scritta su invito
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Risposta di wyselondon.com

Good morning

Thank you for such kind words, this means a lot.

Best,
WYSE London

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