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Valutata 1 stelle su 5

Very bad customer service. I ordered 3 outfits for $1200 and they send it without slips. Totally see through! Contacted them and instead of apologizing and fixing the issue, they said there is nothing... Leggi di più

Valutata 1 stelle su 5

I recently had a worst experience with zaaviay clothing store. Please be aware, they show elegant dresses on their websites. In actual, they use cheap fabric, poor quality, incorrect measurements that... Leggi di più

Valutata 1 stelle su 5

Bad clothing ever - Bad quality and bad fitting.We ordered clothes for a wedding. Each dress is disgusting quality and ill fitting. Pictures on the website show designer clothing but looks like actual... Leggi di più

Valutata 1 stelle su 5

I want to start with this they scams up big time scams took money never delivered ask for refund never give return been telling me for last three week and then they claim they are Muslim cheater lia... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di abbigliamento donna

Informazioni fornite da varie fonti esterne

Emerging, from bustling colors, and continually evolving dimensions in dress-making, delivering innovative statement designs at an affordable price!


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

94 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,4

Tutte le recensioni

(94)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Very bad service

Very bad service , bad quality and worthless. I spent 350 $ on a suit for Eid which came 4th day of Eid n was v bad . I can’t wear it .

5 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Their customer service is too bad

Their customer service is too bad, when I rang to them to ask about my order they said they will check with production and ring me back but they never, and they were scrolling if you placed an order before 5 th April they will deliver before Eid, but unfortunately I haven’t received and when enquired about the parcel it might arriving after 3 days of Eid. It is so disappointing to order with Zaaivay, I don’t really recommend this online site, please be aware before ordering with them.

21 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

please do not order from this website/…

please do not order from this website/ company if you live in Canada. I received my package after 1.5 month. All 3 suits have horrible stitching no overlock. who stitches kameez like a straight line no shape around waist. I ordered XL thinking that I can do some slight fitting but 1 shirt is like 3XL. I phoned the number after 3 wks of placing order to check what's going on why I haven't received my order yet. looks like they just prepped suits in few days and shipped it without quality check So buyer beware.

30 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

I recently ordered from zaaviay for the…

I recently ordered from zaaviay for the first time because their shipping seemed like it would come faster and I needed a new suit quite quick for my event! I ordered the haryali bano and the suit looked absolutely nothing like the photo shown online, the embroidery was less and totally different(extremely cheap looking)and the quality of the suit was also quite bad given the hefty amount paid for the suit.needless to say I am very disappointed and I will never order from them again. I contacted their customer service after receiving the suit and sent them a side by side photo of the suit they sent versus the one shown online and they still refused to admit it's not the suit and said "ma'am, it is the same" any sane person could tell it is most definitely not the same! Please don't ever order from here! Save your money! They are a scam! These good reviews on here must be fake! I wish I could paste a photo of my item and the one shown online on this website!

27 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

Very unprofessional

I placed an order after keeping in mind the delivery time, which on the website is mentioned could take up to 10 days.
After about 10 days I got in contact to as the update off my order and was informed it will be dispatched in the next 4 days. After 4 days I contacted again as I had no update. I was then informed order is expected to dispatch after another week. I had informed them the order was for an upcoming event. They then asked when is the event I informed them after that no one replied. After a further week I received and email from DHL to say my package is dispatched and ill have to pay over £100 in custom costs, bearing in mind i had preciously ordered and delivery came via fedex with no extra costs.
When i ordered there was no mention about extra charges. if charges were correctly covered then no extra charges should be applicable. also at the time off ordering it was mentioned delivery will be via fedex.
I have now have to pay extra to receive the suits, along with no use off them, as the event they were needed for had passed.

5 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

This website was a scam

This website was a scam. I ordered 3 outfits from here and the lady told me they'll arrive before the 10 maybe even 6th. I needed them for the 10th and DHL have just messaged me telling me that it will be delivered on the 10th but for that to be delivered I need to pay £98. Excuse me, where is this money coming from!! I was under the assumption that zaaviay had paid all of the shipping prices as my order was above 60,000 rupees, this was money for tax and invoice which she failed to mention when I was asking about the delivery and shipping with the orders. I have tried contacting the admissions but shes not responding and now I need to either pay the £98 and hope they come early on the 10th or delay it and go look for outfits elsewhere, as I need them urgently for a family wedding. I'm spending more money than I intended to. Don't waste your time with this company, it's not worth the hassle at all!

4 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

The outfit I saw on the website looked

The outfit I saw on the website looked classy and made of good quality material and I thought it was worth the price I am paying. I was very disappointed when I received my parcel. The outfit was made of material that is used as lining for organza chiffon etc. It looks so cheap that I don't think I can wear it. I feel cheated

25 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Returns policy not good

I bought a suit that was delivered on time. Unfortunately it is a different colour to the one advertised on their website. I tried to return it to them but they refused to accept it or refund it. I had no option but to create a dispute through my bank to get a refund. My advise is if you have no luck with customer service go through your bank and dispute it - you will then be refunded and you can send the item back. Good luck!

25 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Beautiful clothes and quick international delivery

Beautiful clothes, excellent customer service and timely delivery of clothes. I have bought clothes before from Zaaviay but locally. This time I got them shipped to US and the process was smooth and quick. Their customer service thru whatsapp is great; helpful and polite. The quality of the clothes received was just like the ones seen on the website. Would be purchasing more in future.

21 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Ordered Two Dresses

Ordered two dresses from Zaaviay. Both arrived on time and were absolutely beautiful. Both the suits look the exact same as shown in the picture on their website. They responded very politely and quickly via WhatsApp and Email. The whole Zaaviay team is so quick and responsive. Would recommend Zaaviay to anyone looking for suits for any occasion.

11 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent!

I had a very good experience with Zaaviay. Few of the formal dresses were ordered in May. Parcels were received on time. Quality of the fabric, embroidery & color was exactly same as mentioned in the description box under every item. Fastest international delivery. Great customer service. Quick replies on every query over whatsApp. Will definitely order again.

10 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

I had a great experience withZaaviay

I had a great experience with Zaaviay. Few of the formal dresses were ordered back in January and a couple of them in May. Parcels were received on time on both occasions. Quality of the fabric, embroidery & color was exactly same as mentioned in the description box under every item. On request they made customized outfits and did some minor changes without increasing the price. Fastest international & domestic delivery. Great customer care. Prompt replies on every query over messenger & whatsApp. Good on you.Way to go!

3 giugno 2022
Non scritta su invito

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