I logged an issue online via a support forum. Within 30 mins I was contacted by Robyn. Very helpful and knowledgeable. 2 emails later I was backup and running. Exceptional support.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Brilliant, genuinely struggle to find fault with it so far and I've been on it for just over a year. Definitely does encourage me to take some 'me time' and look after myself, which means the rewards... Leggi di più
L'azienda ha risposto
YuLife support is honestly class. Spoke with Jade first and she was an absolute star — super friendly and full of good tips. Yuri jumped in as well and kept the same great vibe going. Both of them ma... Leggi di più
L'azienda ha risposto
Love the app, very motivating and amazing rewards! Like a game, but with lots of benefits- most important the ones health related. I also want to mention the swift support from the customer service... Leggi di più
Dettagli dell'azienda
- Servizi per le imprese
- Consulente per le risorse umane
- Assicurazione reddito protetto
- Compagnia assicurativa
- Agenzia di assicurazioni sulla vita
Scritti dall'azienda
Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.
Informazioni di contatto
The Yuniverse, 12 Mallow St, EC1Y 8RQ, London, Regno Unito
- hello@yulife.com
- www.yulife.com
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Come questa azienda usa Trustpilot
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Le persone hanno visualizzato anche
Quick response to issue
Quick response to issue, very helpful. I am a team leader at work and the service provided to colleagues in need has also been very good

Risposta di YuLife
I love how fast and effective your…
I love how fast and effective your communication system is. I also love the positive motivation you give. YuLife becomes apart of my daily life that helps with my wellbeing.

Risposta di YuLife
Yu Life is a great asset to our…
Yu Life is a great asset to our business, and the team at Yu Life are all fab. I would like to say a special thank you to Jade who I contacted via the "chat" function. She was helpful patient and informative, and we did solve our problem in the end. Thank you Jade.

Risposta di YuLife
Thanks to my workplace
Thanks to my workplace, I have access to YuLife, and I'm really impressed. The interface is user-friendly, and it offers plenty of ways to gather yucoins that can be exchanged for vouchers and other exciting rewards. Highly recommend it!

Risposta di YuLife
Products and services offered are great…
Products and services offered are great as an offering with the app and fits into leading a healthier life.
However they let themselves down in communication or lack of it, at times they need chasing when there are queries and there seems a lack of ownership to deal with queries to a satisfactory level.

Risposta di YuLife
I made an enquiry with YuLife and asked…
I made an enquiry with YuLife and asked a question. MY question was answer with minutes. What stood out for me through was the fact that the Lady at YuLife followed up my enquiry by asking if I had managed to sort my issue.

Risposta di YuLife
Counting steps
Had an issue with steps being counted. Yulife looked into it thoroughly, kept me informed, tried various things until it was resolved. Excellent.

Risposta di YuLife
Your team were patient and understanding and helpful
Your team were patient and understanding

Risposta di YuLife
It was seamless and straightforward
It was seamless and straightforward. Very helpful.
Yulife Greatlife
Elisabeth was great and solved my issue without giving up. Thank you
Really is an easy app to use
I get access to YuLife through my employer and I think its great, very easy to use and lots of opportunities to earn yucoins to convert to vouchers and other fun things.
Would definitely.
Helping in engaging in different…
Helping in engaging in different activities, i love youdoku now, before i was doing less exercise, i had a faint idea of meditation- now i have more knowledge of it and i just love it . Thank you Youlife💕
Poor customer service and no accountability from YuLife
I received several £40 Apple Gift Cards through YuLife, but one was automatically added to my Apple account without asking for confirmation. I couldn’t use it in-store or online for my phone repair and had to pay in cash.
I’ve spent weeks contacting YuLife, Runa, and Apple, and none of them have taken responsibility. YuLife even admitted that Face ID can automatically redeem the card but still refused to replace or refund it.
Their complaints team said it’s “beyond their control,” even though the voucher was issued through their own rewards platform. I’ve now had to escalate this to the Financial Ombudsman Service.
Very disappointed if something goes wrong, YuLife offers no real help or accountability.

Risposta di YuLife
I love it
I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work and stressful day. Support line is very helpful and quick if you need help or have question. Very useful ap.

Risposta di YuLife
Outstanding service
Timely and efficient response to an issue with points not being received, and quick resolution.
Great app, activity motivation (in £) and customer service
The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should need it, is also first class.
Prompt no nonsense easy to talk to…
Prompt no nonsense easy to talk to sorted problem very quickly
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